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Burns Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (214 reviews)
2016 state dealer award
View 5 awards
2016 state dealer award 2014 state dealer award 2013 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (214 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burns Ford from DealerRater.

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Burns Ford

Great folks that take time to understand what you want and get it for you! Reasonable price, awesome response, easy -no pressure experience, and they care about you! If you are looking for a car you need to reach out to Burns Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, James. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

lincoln MKZ

I HAVE BEEN TAKING MY LINCOLN TO BURNS SINCE I BOUGHT IT IN 2014. THEY ARE THE MOST HONEST AND COURTEOUS PEOPLE I HAVE EVER SEEN AT A DEALERSHIP!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Our Staff works hard to go the extra-mile for our valued guests, Steve! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

Burns Ford - Great Dealership

We purchased the vehicle new from Burns Ford in 2015. They have been great to work with each time we have had to take our vehicle for service. Brian, our sales person, takes care of us and ensures that any issue is handled. When we are ready to purchase another vehicle in the future, Burns Ford will be the first dealership we visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great Dealership

The experience was great. Everyone at the dealership really went above and beyond to make sure everything was good. I appreciate the ease I had of buying the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great

Great sales staff, most seemless car buying experience I've ever had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome sales people!

Awesome sales department and parts and service! We travelled 3+ hours one way and wouldn't have it any other way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Denise. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Highly Recommend This Dealership

We had a very good shopping experience. Would shop there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy to hear that you were pleased with your experience here at Burns Ford! We look forward to your next visit!

Best Car Shopping Experience I Have Ever Had

Burns Ford is Rated #1 in my opinion from Mr. Burns, the owner, all the entire Sales, Financial, Service, & Parts Staff. I have purchased 2 vehicles from them and it is where I will go first to purchase my next vehicle. It is obvious to me that Customer Service is a #1 priority to them all. I highly recommend Burns Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding

As with all purchases we've made at Burns Ford, Robert and all his staff are dedicated to helping the customer have a great buying experience. The sales staff will assist you to find the vehicle you want ,without trying to push you into what they want. The finance staff will work with you to get the best deal including the interest rate and payment that you can afford. All this is done in a timely manner so you don't have to waste an entire day buying a vehicle. Your treated like a member of the Burns family whether your buying or just looking.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is great to read such wonderful comments about your recent experience with us, Daniel! Safe travels!

Great dealership

I have purchased 2 used trucks and a new Ford Fusion from this dealer and am totally satisfied. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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