Reviews
Write a reviewNew car purchase
Purchased a new F150 and had a pleasant experience. No pressure and they met my price.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear everything was completed to your satisfaction, Anthony! Please let us know if there is ever anything else we can do for you! Safe travels!
My Go To Place to Buy or for Service
Burn's Ford is my #1 go to Dealership when I am shopping for a new car or truck or having one serviced. Their entire staff is friendly and helpful. I would highly recommend Burns Ford for your next car, truck or service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Reviews like yours provide encouraging feedback. We hope to see you again in the future! Take care!
Excellent Sales & Service
Burn's Ford is my #1 go to Dealership when I am shopping for a new car or truck or having one serviced. Their entire staff is friendly and helpful. I would highly recommend Burns Ford for your next car, truck or service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Terry, thank you for writing this fantastic review and giving our dealership such a high star rating! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!
Recall and tire problem
Great service ! Service staff worked hard to find why tire was slowly loosing pressure. The recall part was replaced in a short time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2016 Ford Focus
This is my 3rd new car purchase from this dealership. They have great people and reasonable prices. Ford produces a great product.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Burns Ford - Mustang Service Review
Quick, convenient, great value and hospitable. What else could you ask for? :))
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2014 Explorer
Excellent service from my local Dealer and mgr Danny, My mytouch system is still operating below expectations, and is not proving acceptable service, I have been told ford is aware of this issue and I am awaiting a solution?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Larry, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Burns Ford!
2014 explorer
excellent service from dealer and service mgr, Danny Ferguson My mytouch navigation system is still not operating correctly, I have been told that ford is aware of this and a solution is on the way?????
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Great service. Very friendly, helpful and concerned about the customer's needs.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
2017 Explorer
Great customer service. Easy to talk with and explained all the paperwork. My new car was detailed and full of gas when I went to pick it up the following day. They explained all the new gadgets on my car. The price was great and I am very satisfied with my purchase. Burns Ford in Lancaster SC is the place to go for a stress free car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase