Reviews
.•:*¨¨*:•.5.•:*¨¨*:•.STARS.•:*¨¨*:•.PERFECT.•:*¨¨*:•.THANKS!
I purchased a 2008 Honda CRV from Bourne's Auto Center in the middle of the monumental winter we just experienced. I test-drove after the first BIG storm and had the car purchased by sundown! A pleasant all-around experience was had. Especially courteous was Shawn Saunders and Seng Pell with their no-pressure approach and professionalism. I am very happy in my Honda, cruisin' about town, and even more pleased with the service received from Bourne's Auto Center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
WOW! Thank you for your 5 star review! You definitely have to teach us how to make those cool stars! It was a pleasure assisting you with your Honda purchase. Thank you for your kind words about Shawn and Seng, they are loyal professionals and we are fortunate to have them as employees. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Great Experience!
I purchased a 2012 Infiniti from Bourne's Auto recently. I dealt with Shawn Saunders and Andrew Gesner. They made my car buying experience a pleasure. They were both very professional and friendly, and didn't make me feel like just a number. Thanks for a great experience, and I love my new car!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and your 5 star review! It was a pleasure assisting you with the purchase of your 2012 Infiniti. Shawn and Andy truly appreciate your kind words. We are thrilled you love the Infiniti. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
My Purchase
I purchased my 2010 Ford Escape from Bourne, a few weeks ago. I have nothing but great things to say about my experience. I mainly dealt with Shawn Weir. He was super efficient with helping me with my purchase and explaining the features of my new-to-me vehicle. A+ all around guys
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are honored to have earned a 5 stare review and an A+ from you! Shawn is a dedicated professional and has been with our team for close to two years, we are fortunate to have him! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Great experience
Dealing with David and the rest of the staff was by far the easiest car buying experience i have had. At no time did i feel pressured or coerced into my choice, i was simply allowed to drive the car i wanted which you cant do at just an ordinary dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and for taking the time to review your experience. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Easy,Comfortable,Friendly and a totaly relaxing experience
I'm 76 years old and have bought many cars over the years but never in such a comfortable atmosphere.. Shawn Weir's professionalism and relaxing manner made it an easy task to purchase the car I wanted,without a sales pitch or the slightest inkling of pressure !!! It was a pleasure talking,golf with .Carlos Machado in Finance who was spot on with his advice and suggestions. !!!! I wish I had known of these people a lot sooner Thanks Again Sam G.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Sam! We truly appreciate your business and your kind words. Anytime you want to talk golf there are plenty of interested people here! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
David's Ultimate Altima Experience
I walk into the dealership and I'm approached by a calm, cool, and non-pressuring David Pair (Sales Staff) who greets me kindly and asks about which vehicle I was interested in. I informed him about the Nissan I had saw online and in a couple of minutes it is up front and waiting for me to test drive it, by myself which I really appreciated. When I get back, Mr. Pair asks if I am still interested and I inform him that I am. He tells me to take another test for confirmation. I come back and inform him my credit situation isn't the best and he said he would still try and make something happen, which he did. I am currently driving in my new-used car about two days after test driving. Thank you David Pair, David Olson and Bourne's Auto Center.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and for awarding us with 5 stars! Dave and Dave have been with us for a very long time and they are consummate professionals. We are thrilled that you enjoyed our "No Hassle" pricing and customer service commitment which includes driving the vehicle by yourself. That is a very important part of our process that really allows the customer to feel comfortable throughout the transaction. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
No pressure purchase
Matt, Shawn and Carlos were absolutely the Best! I have been in Hospitality business for 21 years and their proffessionalism, customer service and above all no pressure purchase were top notch! keep up a great work Thank you! Norbert G
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Norbert! We are thrilled that you thought our team was top notch especially considering your experience in the hospitality business. We truly appreciate your business and for taking the time to write these kind words about our staff. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager
Great service
Matt, Carlos and Shawn were very friendly They provided outstanding customer service! I never felt pressured which I appreciate a lot. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No need to shop anywhere else
This is the third car we purchased at Bourne's and from Dave Pair. We drove three cars and Dave would have brought us 15 if we wanted. No pressure sales. Andrew in finance was a pleasure to work with - very professional and worked to get us the beat rate. I am sure we will buy our next car from Bourne's and ask for Dave. Our prior purchases were great cars and great value. Although I knew we would buy from Bourne's - I still searched the internet and comparison shopped for three weeks before buying again at Bourne's. No one else comes close on price, quality of vehicles and ease of purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and your incredibly kind words. We are thrilled that you enjoy our "No Hassle" pricing and customer service commitment. We look forward to assisting you with your next purchase. If you have any questions or concerns please don't hesitate to contact us. Thanks Again, Michael Kelley General Manager
The Ultimate Altima Experience
I walk into the dealership and I'm approached by a calm, cool, and non-pressuring David Pair (Sales Staff) who greets me kindly and asks about which vehicle I was interested in. I informed him about the Nissan I had saw online and in a couple of minutes it is up front and waiting for me to test drive it, by myself which I really appreciated. When I get back, Mr. Pair asks if I am still interested and I inform him that I am. He tells me to take another test for confirmation. I come back and inform him my credit situation isn't the best and he said he would still try and make something happen, which he did. I am currently driving in my new-used car about two days after test driving. Thank you David Pair, David Olson and Bourne's Auto Center.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase