Reviews
Warranty Repair
Extremely courteous and knowledgable representative arranged for a loaner car while my vehicle was being serviced for warranty repair. I would recommend to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and excellent value
This is my 3rd Infiniti that I have purchased from Ralph at your dealership. Ralph is very knowledgeable and I always feel that he does his absolute best to get me the car I want at the price that I can afford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I love the service Coconut Creek infinity provide and the service person was great answered all my questions. That's for sure I would recommend my friend and anybody to you guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Smooth and efficient service
This was my first car accident where I was the driver and Joey took care of everything and walked me through the process painlessly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service experience
Dealing with Steve Fisher is a pleasure. The ease of scheduling and the promptness of the service being completed is outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve Fischer delivers Great Service!
Steve Fischer continues to amaze! He is an asset to the Infiniti of Coconut Creek Team. He is not only an excellent service manager, he is a great salesman too. He is so anxious to sell me a new car, that when my service was complete, he gave me mistakenly gave me the keys to a new Q50!! How is that for excellence! We both had a great laugh.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buying a car
They were very honest and down to earth. was assigned to a representative after calling in. done with class. went to another dealership and they were out there almost to attack.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
I was in and out in no time! I came in for an oil change and came out with a sparkling clean car, inside and out-something i did not ask for but really appreciated!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Exceptional Service
From the moment I pulled into the service department, the young man whom I did not get his name, directed me to Steve Sellick my service advisor. They were both accommodating and it was a pleasure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great loaner vehicle
I was happy that I received the exact same car (Hybrid and all) as a loaner while mine was being serviced......a very good way to compare and make sure that all was working properly on my vehicle. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase