Reviews
Excellent Customer Service
Customer service and staff are excellent. The service advisor (Santos) provided the best price possible and provided details of the progress. Would highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI of Coconut Creek. Michael Crowley General Manager INFINITI Mike@infcc.com
Fabulous environment .
Fabulous environment . People there are very friendly and helpful. I left that dealership feeling great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI of Coconut Creek. Michael Crowley General Manager INFINITI Mike@infcc.com
I flew in from Texas on a Friday night to look at a car
I flew in from Texas on a Friday night to look at a car on Saturday late morning. Although Monday was a holiday, it was still to be a 1300-mile drive home if I bought the car, so I was eager to take possession quickly. It was a bit of a risk to do this, but I limited my presale inspection to 30 minutes, including the test drive. I considered the risk to be reasonable because of the reputation of the dealership. At the end of those 30 minutes, I decided the car was worth the asking price (they had already dropped the price before I booked travel) and agreed to buy at that price. They had me out of there by midafternoon and I spent the first night in Tallahassee. I have no regrets about this car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle and thank you, Alan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Michael Crowley General Manager INFINITI Mike@infcc.com
Jose was amazing to work with.
Jose was amazing to work with. Hewent above and beyond to ensure our car buying experience was a one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Crowley General Manager INFINITI Mike@infcc.com
So happy with my purchase.
So happy with my purchase. Gabriel Rucco did an excellent job showing the cars and getting the best option for our Family. The purchase follow-up was also outstanding; he took the time to explain the car's features and made sure we were aware of all the benefits. I truly recommend him, and I am confident in choosing Infiniti of Coconut Creek for my next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with INFINITI of Coconut Creek. We appreciate your business, Julia, and hope to see you again soon! Michael Crowley General Manager INFINITI Mike@infcc.com
Gabriel Rucco helped me purchase my brand new QX60 and I
Gabriel Rucco helped me purchase my brand new QX60 and I couldn’t make it to the store because of my baby, so he did everything electronically and delivered it to my doorstep. Amazing experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear that Gabriel provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Crowley General Manager INFINITI Mike@infcc.com
I went there to take a look at the cars, Gabriel Rucco
I went there to take a look at the cars, Gabriel Rucco from sales helped me and my husband and he was very helpful and knowledgeable. I would definitely recommend Gabriel Rucco to everyone who wants to get a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Deborah! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Michael Crowley General Manager INFINITI Mike@infcc.com
Made the experience very easy and smooth.
Made the experience very easy and smooth. Also very helpful and good service. Would recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Michael Crowley General Manager INFINITI Mike@infcc.com
Jose was very helpful and friendly.
Jose was very helpful and friendly. Very professional and was able to answer all of our questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jose delivered such a great experience! Michael Crowley General Manager INFINITI Mike@infcc.com
Great dealership to work with.
Great dealership to work with. Enjoyed my experience and would highly recommend to friends and associates.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Crowley General Manager INFINITI Mike@infcc.com