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INFINITI of Coconut Creek

(1,301 reviews)
Visit INFINITI of Coconut Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (954) 283-5456 (954) 283-5456
Used (954) 388-1589 (954) 388-1589
Service (888) 214-4193 (888) 214-4193

Reviews

(1,301 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Coconut Creek from DealerRater.

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I just want to thank José Diaz who got me the car I was

I just want to thank José Diaz who got me the car I was looking for an Infiniti Q50, the whole process was quick and without any problems, José was very kind and very professional I also thank Yamil Abed Sales Manager who got me a good price, I am happy with my car and I will recommend them

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Orlando, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jose and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Crowley General Manager INFINITI Mike@infcc.com

Gabe is the best!

Gabe is the best! Honest, professional, cares about the customer. Very pleased with his service and would recommend him to anyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gabe and our team, and we look forward to working with you again. Michael Crowley General Manager INFINITI Mike@infcc.com

Had a very pleasant sales experience with this dealer

Had a very pleasant sales experience with this dealer recently. After providing details to my sales associate Ralph by phone, he was able to provide a perfect fit at a fair price in a very short time. The deal was smooth, stress free, without all the back and forth hours so many dealers make you waste. I truly appreciate this level of doing business and making a purchase. I highly recommend this dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. Ralph and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Crowley General Manager INFINITI Mike@infcc.com

Service Department is excellent!!

My personal experience with Infiniti of Coconut Creek has been excellent from the purchase, and the service depart. I definitely would recommend this dealership. Denni Ulloa, my Service Consultant is always available whenever I call with an issue concerning my vehicle. Great explanation of what is needed to solve the problem. While I wait for service, He keeps me informed. Very professional , knowledgeable, great customer service. 💯

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tawana, We are very happy to hear Denni provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Michael Crowley General Manager INFINITI Mike@infcc.com

This is the third time I’m doing business with Infiniti

This is the third time I’m doing business with Infiniti of Coconut Creek. Hands down, they are the best. Friendly, professional, and honest. They make the entire process easy and fast. The best dealer !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Boris, for choosing INFINITI of Coconut Creek! Michael Crowley General Manager INFINITI Mike@infcc.com

Had a great experience buying from Gabriel Rucco and John

Had a great experience buying from Gabriel Rucco and John Vitale at the Infiniti in Coconut Creek, FL. It’s about an hour from Miami, but an overall better buying experience compared to the Infiniti dealerships in Miami-Dade.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at INFINITI of Coconut Creek, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Michael Crowley General Manager INFINITI Mike@infcc.com

New ownership.

New ownership. The old ownership was excellent. We will wait and see, what more can I say. All of the direct calls would indicate that it has become a high-pressure dealership for sales.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tom, Thank you for choosing INFINITI of Coconut Creek. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Crowley General Manager INFINITI Mike@infcc.com

Attentive, patient and very knowledgable of the process.

Attentive, patient and very knowledgable of the process. We had a unique situation and Jose Diaz was all over it.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Michael Crowley General Manager INFINITI Mike@infcc.com

Overall process from start to finish was spectacular.

Overall process from start to finish was spectacular. Could not thank Jose and the whole staff enough for making my car buying experience as smooth as possible!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you, Alex! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing INFINITI of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Michael Crowley General Manager INFINITI Mike@infcc.com

Jose was the bomb.

Jose was the bomb.com in assisting me and my husband Alex ! He answered all my questions and made me feel confident with his knowledge on their vehicles. He was attentive and polite to us. I will recommend this location to all my peers solely based off my 10/10 customer service experience with Jose !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Here at INFINITI of Coconut Creek, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jose, and it was a pleasure having you at the dealership. We appreciate your review! Michael Crowley General Manager INFINITI Mike@infcc.com