Reviews
I had a terrible experience, When I arrived to the
I had a terrible experience, When I arrived to the dealership, one of the salesmen tried to sell me an old vehicle and he had to walk around with me in the dark of the large parking lot to try to locate the vehicle that I had called about. The salesman never located the vehicle and I had to leave. They waisted my time and never showed me the vehicle that I had driven for 30 minutes to see.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience, Marco, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Customer Experience Manager INFINITI of Coconut Creek Lmuirhead@infcc.om
Friendly service and very thorough when answering
Friendly service and very thorough when answering questions. If you’re looking for a new Infiniti definitely give them a look.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI of Coconut Creek, we look forward to having you as one of our valued customers for many more years to come! Michael Crowley General Manager INFINITI Mike@infcc.com
I enjoy my new Infinity
I went to service my QX50, I end up leasing a QX50s. Mike was very kind, patient, and professional in helping me making my choice. He is a wonderful and exceptional salesman. I could say I had a very good experience. The process was quick and satisfying thanks to Mike.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Marie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI of Coconut Creek. Michael Crowley General Manager INFINITI Mike@infcc.com
trust worthy dealership, make sure when you get in your
trust worthy dealership, make sure when you get in your car service ask for Shai and Andrew!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Giovani, Thank you so much for your kind words for Shai and Andrew, and for taking the time to leave us this wonderful feedback! Michael Crowley General Manager INFINITI Mike@infcc.com
I just want to thank José Diaz who got me the car I was
I just want to thank José Diaz who got me the car I was looking for an Infiniti Q50, the whole process was quick and without any problems, José was very kind and very professional I also thank Yamil Abed Sales Manager who got me a good price, I am happy with my car and I will recommend them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Orlando, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jose and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Crowley General Manager INFINITI Mike@infcc.com
Gabe is the best!
Gabe is the best! Honest, professional, cares about the customer. Very pleased with his service and would recommend him to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Gabe and our team, and we look forward to working with you again. Michael Crowley General Manager INFINITI Mike@infcc.com
Had a very pleasant sales experience with this dealer
Had a very pleasant sales experience with this dealer recently. After providing details to my sales associate Ralph by phone, he was able to provide a perfect fit at a fair price in a very short time. The deal was smooth, stress free, without all the back and forth hours so many dealers make you waste. I truly appreciate this level of doing business and making a purchase. I highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. Ralph and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Michael Crowley General Manager INFINITI Mike@infcc.com
Service Department is excellent!!
My personal experience with Infiniti of Coconut Creek has been excellent from the purchase, and the service depart. I definitely would recommend this dealership. Denni Ulloa, my Service Consultant is always available whenever I call with an issue concerning my vehicle. Great explanation of what is needed to solve the problem. While I wait for service, He keeps me informed. Very professional , knowledgeable, great customer service. 💯
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tawana, We are very happy to hear Denni provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Michael Crowley General Manager INFINITI Mike@infcc.com
This is the third time I’m doing business with Infiniti
This is the third time I’m doing business with Infiniti of Coconut Creek. Hands down, they are the best. Friendly, professional, and honest. They make the entire process easy and fast. The best dealer !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Boris, for choosing INFINITI of Coconut Creek! Michael Crowley General Manager INFINITI Mike@infcc.com
Had a great experience buying from Gabriel Rucco and John
Had a great experience buying from Gabriel Rucco and John Vitale at the Infiniti in Coconut Creek, FL. It’s about an hour from Miami, but an overall better buying experience compared to the Infiniti dealerships in Miami-Dade.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at INFINITI of Coconut Creek, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Michael Crowley General Manager INFINITI Mike@infcc.com