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Toyota of Bedford

(862 reviews)
Visit Toyota of Bedford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 790-2629 (888) 790-2629
Used (877) 549-0576 (877) 549-0576
Service (877) 875-7608 (877) 875-7608

Reviews

(862 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Bedford from DealerRater.

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Hazel and the rest of the team where friendly, helpful,...

Hazel and the rest of the team where friendly, helpful, problem-solving, efficient and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for your positive review. We are thrilled you had a friendly, helpful and professional experience with our Team here at Toyota of Bedford. We are looking forward to your next visit with us for any of your future automotive needs.

Consumer response

Hazel and rest of the team were friendly, helpful, problem-solving, efficient and professional

Very open and honest made me feel very comfortable and...

Very open and honest made me feel very comfortable and would recommend to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for your positive review. We are pleased you had a honest, professional, comfortable experience with our team here at Toyota of Bedford. We appreciate your recommendation and we are looking forward to your next visit.

Good job with service. Did not resolve problem because...

Good job with service. Did not resolve problem because it didn’t happen at dealer. Told me to come right in if light comes on again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for your positive review. We are thrilled you had a professional and helpful Service experience. We are looking forward to your next visit with us for any of your future automotive needs. Thank you for choosing Toyota of Bedford.

Very courteous , knows the job very well and gets the job...

Very courteous , knows the job very well and gets the job done in a timely manner .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and the feedback. The team at Toyota of Bedford looks forward to future visits.

Love Toyota of Bedford!! Staff are very friendly. If my...

Love Toyota of Bedford!! Staff are very friendly. If my car is dirty they make sure to run it through the car wash for me. The waiting area has accommodations for cellphones and computers, if you need to work while you wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Toyota of Bedford thanks you for the 5-stars and the feedback. We look forward to future visits!

Toyota of Bedford is my number one choice for car...

Toyota of Bedford is my number one choice for car purchase for my entire family! We’ve always had great experiences there. The staff is always courteous and my salesperson is attentive and professional! The prices are competitive and fair! They were upfront and honest! I didn’t get the same from across the street!! Thank you TOB! Thank you Mitch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to know that you have had good experiences with our Sales Department, and we hope that you will continue to visit us at Toyota of Bedford! We are always here to help!

Matt Turkal is very good.working with me and probably...

Matt Turkal is very good.working with me and probably every other customer he is in contact with. I would ask for him again as my avisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Toyota of Bedford appreciates the positive star rating and feedback. We look forward to future visits.

Dealership was great! Destiny was great to work with! She...

Dealership was great! Destiny was great to work with! She was very professional and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for sharing the details of your recent experience. We are delighted that our team were professional, knowledgeable and great to work with. Thank you for choosing Toyota of Bedford and we look forward to working with you in the future.

Everyone is very friendly and keeps you informed with...

Everyone is very friendly and keeps you informed with updates Was my second vehicle purchased here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your choice in Toyota of Bedford for your Toyota needs! Let us know if we can help again. Congratulations!

Professional service department, very friendly, explains...

Professional service department, very friendly, explains what is being done to your vehicle, I don’t have anymore information for twenty five. Words, so sorry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for your positive review. We are thrilled you had a professional, friendly and helpful experience with our service team. We are looking forward to your next visit with us here at Toyota of Bedford.