Reviews
Knowledgeable, answered all questions . Very...
Knowledgeable, answered all questions . Very professional, showroom clean and comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback with us, Joy! We are so happy to learn that our knowledgeable service answered all your questions so satisfactorily. If there is anything else that Toyota of Bedford can do for you, please be sure to let us know.
Desaree was patient and answered all our Questions. It...
Desaree was patient and answered all our Questions. It was a busy Saturday when we picked up our Vehicle. Desaree was working with another family as well as us. She never showed stress or impatience. She made us feel like we were her priority and always had a smile 😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the positive review. We appreciate your business so much. We hope you'll choose Toyota of Bedford again in the future!
I came in to look at a 2021 Toyota Tacoma after they had...
I came in to look at a 2021 Toyota Tacoma after they had reached out to me and told me they had them in stock. When I arrived, not only did they not have ANY 2021 Tacomas, they didn't even have 2020 Tacomas, only 2 smoke ridden 2019s. From there the usual BS sales tactics kicked in and they tried to wear me down to buy a car off a paper description that they couldn't even tell me when it would arrive. I was dumbfounded. When I finally got out of there, i'd never walk back in.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hello, We here at Toyota of Bedford take our customer feedback very seriously and I would like the opportunity to learn more about your 2021 Toyota Tacoma Sales experience. Can you please send your preferred contact method to me at mpress@penskeautomotive.com? Thank you, Mike Press General Manager Toyota of Bedford
Hazel and the rest of the team where friendly, helpful,...
Hazel and the rest of the team where friendly, helpful, problem-solving, efficient and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, Thank you for your positive review. We are thrilled you had a friendly, helpful and professional experience with our Team here at Toyota of Bedford. We are looking forward to your next visit with us for any of your future automotive needs.
Hazel and rest of the team were friendly, helpful, problem-solving, efficient and professional
Very open and honest made me feel very comfortable and...
Very open and honest made me feel very comfortable and would recommend to everyone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for your positive review. We are pleased you had a honest, professional, comfortable experience with our team here at Toyota of Bedford. We appreciate your recommendation and we are looking forward to your next visit.
Good job with service. Did not resolve problem because...
Good job with service. Did not resolve problem because it didn’t happen at dealer. Told me to come right in if light comes on again.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for your positive review. We are thrilled you had a professional and helpful Service experience. We are looking forward to your next visit with us for any of your future automotive needs. Thank you for choosing Toyota of Bedford.
Very courteous , knows the job very well and gets the job...
Very courteous , knows the job very well and gets the job done in a timely manner .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-stars and the feedback. The team at Toyota of Bedford looks forward to future visits.
Love Toyota of Bedford!! Staff are very friendly. If my...
Love Toyota of Bedford!! Staff are very friendly. If my car is dirty they make sure to run it through the car wash for me. The waiting area has accommodations for cellphones and computers, if you need to work while you wait.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toyota of Bedford thanks you for the 5-stars and the feedback. We look forward to future visits!
Toyota of Bedford is my number one choice for car...
Toyota of Bedford is my number one choice for car purchase for my entire family! We’ve always had great experiences there. The staff is always courteous and my salesperson is attentive and professional! The prices are competitive and fair! They were upfront and honest! I didn’t get the same from across the street!! Thank you TOB! Thank you Mitch!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are happy to know that you have had good experiences with our Sales Department, and we hope that you will continue to visit us at Toyota of Bedford! We are always here to help!
Dealership was great! Destiny was great to work with! She...
Dealership was great! Destiny was great to work with! She was very professional and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for sharing the details of your recent experience. We are delighted that our team were professional, knowledgeable and great to work with. Thank you for choosing Toyota of Bedford and we look forward to working with you in the future.