Skip to main content

AutoNation Honda Costa Mesa

(1,821 reviews)
Visit AutoNation Honda Costa Mesa
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (877) 840-7253 (877) 840-7253
Used (877) 608-6803 (877) 608-6803
Service (866) 968-7907 (866) 968-7907

Reviews

(1,821 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Honda Costa Mesa from DealerRater.

Want to share your experience with this dealership?

Write a review

Couldn't be more pleased with our experience

We recently bought our first Honda and our goal was to find the best pricing, and excellent customer service. We were searching for a dealership that streamlined the car buying process and minimized all the haggling of a traditional car buying. After checking with numerous dealerships, we decided to go with Autonation Costa Mesa Honda, a Costco recommendation. We couldn't be happier with our decision. First, Habib and his team worked with us to meet at a price we both agreed on. Second, the customer service was second to none. They were very considerate of our time and even though they didn't have our preferred color in stock, they picked it up from another dealership over 100 miles away. Upon our arrival, each staff member we spoke with over the phone or email, came out to greet us - including Aimee, Habib, and even the General Manager, Brian. All of the staff were friendly and professional. Aimee expedited the process so that the car would be delivered around the time we were finishing up signing the docs. We only had to wait 20 min and that's because they wanted to inspect and wash the car before handing us the keys. Manuel in finance was quick with the docs and made sure to answer all our questions and did not try to oversell us with other items. This dealership is the true epitome of "Helpful Honda Dealer". I would recommend them to anyone and everyone. They don't waste your time and understand your needs. I love my new Honda and couldn't be happier with my experience with Habib and his team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations on your new vehicle, Audra! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Great Experience!

We recently bought our first Honda and our goal was to find the best pricing, and excellent customer service. We were searching for a dealership that streamlined the car buying process and minimized all the haggling of a traditional car buying. After checking with numerous dealerships, we decided to go with Autonation Costa Mesa Honda, a Costco recommendation. We couldn't be happier with our decision. First, Habib and his team worked with us to meet at a price we both agreed on. Second, the customer service was second to none. They were very considerate of our time and even though they didn't have our preferred color in stock, they picked it up from another dealership over 100 miles away. Upon our arrival, each staff member we spoke with over the phone or email, came out to greet us - including Aimee, Habib, and even the General Manager, Brian. All of the staff were friendly and professional. Aimee expedited the process so that the car would be delivered around the time we were finishing up signing the docs. We only had to wait 20 min and that's because they wanted to inspect and wash the car before handing us the keys. Manuel in finance was quick with the docs and made sure to answer all our questions and did not try to oversell us with other items. This dealership is the true epitome of "Helpful Honda Dealer". I would recommend them to anyone and everyone. They don't waste your time and understand your needs. I love my new Honda and couldn't be happier with my experience with Habib and his team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Maria Cruz

I had a quick response to my inquiry. Sales Rep followed up with me in a very kind, respectful and pleasant service. I liked her honesty and the not going around. I loved it !

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Service repair

Everything was just fine . Service was On time , waiting room was clean and neat , price was excellent . Online appointment was easy to set up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

Ms. Cynthia White

Great Customer SERVICE . LIDIO has helped me with my Honda needs for many years. I love doing business with him. He truly cares about my car and my needs regarding the car. I trust him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Chyntia, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

Non Appointment Service

I took my car in for serviced and didn't have an appointment. I was greeted very well by Kathryn and she took down my information. She kept on giving me updates in person through out the time that I was waiting in the Lobby. I am overall very happy with my visit, thank you Kathryn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are pleased to hear you had such a positive experience with us, Francisco! Thank you so much for being one of our valued guests and we look forward to your next visit!

CRV Service

Had my CRV serviced recently. Jose was very helpful and got my car taken care of very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Costa Mesa! If you ever need help, just give us a call. Happy motoring!

Quality of the service

Overall, I am satisfied with the service that the dealership provided. Also the staff was kind and nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Hyewon, your satisfaction means a lot to us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Good experience.

Came in for repairs on my center display console. Greeted promptly and professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kevin, thank you for taking the time to share your feedback with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Great Service

Great customer service, quick service turn around, clean facility

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Deidre, thank you for taking the time to share your feedback with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!