Reviews
Car lease
the service and the attitude of the staff is bad I have been there several times and none have helped me, most of the employees treat you with a bad attitude it is a nightmare to visit this place
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Marcela, thank you for bringing this matter to our attention. We are deeply disappointed by your experience at AutoNation Honda Costa Mesa. If you would be willing to give us another chance in the future, please reach out to our General Manager at (714) 627-5559. We would appreciate the chance to turn your experience around. We hope to hear from you soon.
Ms. La
I?m satisfied with the service at AutoNation Costa Mesa.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service was excellent Alena is awsome
I will be bring my vehicle back, I also have another one that I will be bringing there too. Alena is awesome, Tom and the other porters are great. My vehicle was done in a fast and timely manner. They did have some suggestions for future repairs. They did not put in a scare tactic but something I need to think about. Pricing is very reasonable, I will be bringing my vehicles back!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ralph, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Car service
Excellent service and facility. Kathy is a great person to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Neal, thank you for your kind review; we are happy to pass along your comments to Kathy at AutoNation Honda Costa Mesa! Drive safe, and we'll see you on the road.
Regular maintenance
My experience at the Honda service location was excellent, from the moment I arrived their service was great two people took our car in the shop. Then Jose took care of our paper work. He was throughly prompt with the paper work and overall our experience was very pleasant and positive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Luz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda Costa Mesa. Please don't hesitate to reach out if there's anything additional we can do for you.
Honda review
Amazing service and the workers are very nice. They always give me the best experience and service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mayra, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!
good service
super nice and friendly helpful staff! i would recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that you found our staff to be so kind and helpful. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
don webster
The rep is always friendly, helpful, efficient. She represents your dealership well!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Don, thank you for your positive review. We're happy to have been of service to you! Feel free to stop by if you ever need any more help.
Great service
Relatively quick for a walk-in oil change. I like the snacks they keep stocked there. A very clean environment and the people that work there are quick and nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that everything was completed quickly and to your satisfaction. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Recall service
Had my recall repaired completed at this facility. Appointment set up was easy. Day of service was very efficient. My car was ready in just a few hours.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We always strive to deliver the best service experience so we are glad to hear you found that to be the case. Feel free to reach out to us if you ever need anything else. Have a fantastic day!