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Rhinelander Auto Group

(166 reviews)
Visit Rhinelander Auto Group
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (715) 804-4110 (715) 804-4110
Used (715) 804-4209 (715) 804-4209
Service (715) 804-4160 (715) 804-4160

Reviews

(166 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rhinelander Auto Group from DealerRater.

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Staff was helpful, communicative and efficient.

Staff was helpful, communicative and efficient. They were able to identify my vehicle's AC issue and complete repair in approximately 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Walter, thank you for your kind review; we are happy to pass along your comments to the team here at Rhinelander Chevrolet GMC! If you have any further questions, please give us a call. We're always happy to help!

Technicians were thorough and service was friendly, fast

Technicians were thorough and service was friendly, fast and organized. I bring all of my vehicles of all makes to them for regular maintenance and issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lori, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Quick service -higher labor rate than used to seeing.

Quick service -higher labor rate than used to seeing. Will be back for more work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the 5 star review, Darrell! We look forward to seeing you again soon!

Got my vehicle in for a diagnostic on short notice and

Got my vehicle in for a diagnostic on short notice and were also able to complete an oil change at the same time. Great service to keep me on the road and working?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sam, we are glad we could help! Thank you for choosing Rhinelander Chevrolet GMC and we hope to see you again.

We came in for an oil change and tire rotation.

We came in for an oil change and tire rotation. Everything from making the appointment to getting a shuttle ride while the truck was being serviced to the checkout was seamless . Very nice people to deal with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are very happy to have provided you with such a positive experience! Thank you for choosing Rhinelander Chevrolet GMC and we hope to see you again.

Just a routine oil change, but the staff is very friendly

Just a routine oil change, but the staff is very friendly and professional. Got me in and out in 45 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nancy, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

The fastest I’ve ever bought a new truck, absolutely love

The fastest I’ve ever bought a new truck, absolutely love it, Scott and the gang where great like always 👍🏻

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the 5 star review, Travis! Enjoy the new truck!

Great service, fast service, quality service, shuttle is

Great service, fast service, quality service, shuttle is very nice, although I was given a discount and I am very appreciative of it, I still think the price could be more affordable. I think if my cost was maybe $100 lower I'd give a 5star. Otherwise great experience! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the feedback, Janielle! We appreciate you acknowledging our fast and friendly service.

I had a overall wonderful experience.

I had a overall wonderful experience. They staff is friendly, helpful, and very caring. They know how stressful buying a vehicle is and they really tried to help out in every way. I would really recommend Rhinelander GM to anyone out there looking. Their prices are fair and they do their best to get you the best deals and payments that they can.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks for the great 5 star review!

Service was very quick, and the Service team are very

Service was very quick, and the Service team are very professional and helpful with my concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the 5 star review of our service team, Walt! We look forward to working with you again :)