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Rhinelander Auto Group

(166 reviews)
Visit Rhinelander Auto Group
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (715) 804-4110 (715) 804-4110
Used (715) 804-4209 (715) 804-4209
Service (715) 804-4160 (715) 804-4160

Reviews

(166 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rhinelander Auto Group from DealerRater.

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Sales team is professional and hand off to associates to

Sales team is professional and hand off to associates to reduce time when not available. Provide best price and financing options. Financial documents handled efficiently that made it a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 star review!

We had Brian Z.

We had Brian Z. as sell person and he went above and beyond our expectations. He was very professional, respectful and kind. He helped set up OnStar and XMSirius, explained how to use programs that GMC news cars have with patience and a smile. Highly recommended. He handle the GM card points, military discount and the trade as a pro. Couldn't leave the dealer much happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review, Bob! We will pass along your kind words to Brian. Thanks for choosing Rhinelander Auto Group and we look forward to seeing you again soon!

Took my Toyota in for new tires and a full service.

Took my Toyota in for new tires and a full service. Great job by the entire crew! Their lounge area is comfortable and their service team kept me informed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review of our service team! We appreciate the feedback and look forward to seeing you again soon!

Purchased my 4Runner from Rhinelander Toyota and have all

Purchased my 4Runner from Rhinelander Toyota and have all required servicing performed there. Great service team, professional and knowledgeable. Always pleased with their work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 stars, Andy!

Seth was very professional and helpful.

Seth was very professional and helpful. He was friendly and knowledgeable. It was a very good experience for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Victoria, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Overall good experience, Hanna was a very nice

Overall good experience, Hanna was a very nice salesperson and very helpful through sale and after. Very helpful with financing and making everything fit into our schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Great job.

Great job. Fast and efficient. Friendly and helpful staff. Nice waiting area. Thankks so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the review, Roxan! We appreciate your feedback and look forward to seeing you again soon!

Friendly service and fast and knowledgeable able to show

Friendly service and fast and knowledgeable able to show air filters and the report that they write up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the review, Patricia! We hope to earn that fifth star next time you stop in. Thanks for servicing with us!

Top to bottom five-star service.

Top to bottom five-star service. Thanks to Brian, Brock and the entire staff. I highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review and for acknowledging our sales staff! We appreciate your kind words and appreciate your recommendation. Thanks for choosing Rhinelander Auto Group!

Kristianna in service was fantastic at communicating the

Kristianna in service was fantastic at communicating the repairs needed to me, and taking care of the contacting the warranty company. She also showed great patients in handling the GM Rewards issues that occurred. Good job!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the 5 star review, Steve! Kristianna is great and we will pass along your feedback to her. Thanks for choosing Rhinelander Auto Group!