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Rhinelander Auto Group

(166 reviews)
Visit Rhinelander Auto Group
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (715) 804-4110 (715) 804-4110
Used (715) 804-4209 (715) 804-4209
Service (715) 804-4160 (715) 804-4160

Reviews

(166 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rhinelander Auto Group from DealerRater.

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I took a chance to get a oil change or set up an

I took a chance to get a oil change or set up an appointment. Usually it is pretty busy but got in right away saving me a trip.thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Kaden was great!

Kaden was great! He helped me get exactly what I needed and I would definitely recommend him and Rhinelander GM to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very helpful and considerate of my wants and needs, were

Very helpful and considerate of my wants and needs, were very invested on getting me a car I loved! 10/10 recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I came in for an oil change and tire rotation.

I came in for an oil change and tire rotation. It was done in a timely manner and the waiting lounge was very nice with TV, soft drinks, coffee and popcorn! They found an issue with the vehicle and they took care of getting it covered by the warranty company. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I’ve used their service department a number of times &

I’ve used their service department a number of times & have always been highly satisfied. Great service & always very timely!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the 5 star review! We appreciate your loyalty and look forward to your next visit :)

Friendly and helpful.

Friendly and helpful. Had me in and out in 30 minutes for an oil change and tire rotation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the 5 star review, John! See you time!

My Highlander needed the A/C serviced.

My Highlander needed the A/C serviced. The appointment was quick and the service was on time and resolved quickly. The service technician was professional and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the 5 stars!

Lance and crew are always a pleasure to work with, fair

Lance and crew are always a pleasure to work with, fair prices , and knowledgeable about the products

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Kenny!

Very knowledgeable of their products, incentives and the

Very knowledgeable of their products, incentives and the financing. Very persistent in finding exactly the vehicle you want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review and for choosing Rhinelander Auto Group!

Nice job on my alignment.

Nice job on my alignment. In and out in less than an hour. Car drives straight and true with the new wheels and tires.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Happy to hear Kristianna and our service team were able to get you back to driving straight! ;) Thanks for choosing Rhinelander Auto and we look forward to seeing you again soon.