Reviews
car shopper
Very nice people to buy from they made the buying process very easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
warning!
We had to have our car towed up to Auto nation Ford due to a manufacturers recall that rendered my escape immobile. While there, for an obnoxious 4 weeks, the mechanics damaged my car tremendously! They fixed the recall, however in the process, broke MANY other things. When my vehicle was (finally) returned, the following things were broken: -passenger side fender flare ripped up/off. -Front passenger quarter panel dented and slid back enough to make it snap inward when the door is opened. -Damaged passenger side front bumper. -Passenger side headlight buckeled out. -Broken exhaust system. -Minimal power stearing. - Disgustingly dirty, inside and out. I swear they drove into something with it, then drug it through a mud pit and thought we wouldn't notice!!! It disgusts me! I'll never be back, you can bet on that! We were also told we would be reimbursed for our tow bill since it was Ford's recall that was the reason we had to have it towed in the first place. Surprise- we were never reimbersed. Very disgusted!! (Dale, the service dept rep we spoke with was always very kind. But this is unacceptable!!!!!)
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Emma, thank you very much for sharing these comments. The situation you described is not typical of the staff at our dealership. If you'd be willing, please call our General Manager at (941) 275-1267 to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.
Great Sale
My experience went very well, and just as I had planned. John Nicholson was my Sales Consultant, and did an EXCELLENT job. He worked very hard to get me at my monthly payment, and the amount I wanted for my trade. I had many, many, specific "wants" while searching for my car (I visited a Toyota and Subaru Dealership prior to e-mailing Ford) and AutoNation Ford called me immediately and began their search. The Sales Managers along with the Finance Department all worked diligently to make me an offer. Within 2 hours, I was signing the papers. When my car arrived, I was very impressed when John when he showed me all the perks on my car. In addition to many other things, he thoroughly taught me how to use the touch screen and steering wheel controls to change the radio, navigation, and phone! Lastly, all the people that I had encountered that day were very friendly and helpful. The dealership was clean, and the communication was open and honest. I couldn't be happier with my new ride. Thank you, Everybody! Thank you, John for continuing to squeeze the lemon until the seeds fell out. You worked very hard:-) #pinkplate #2016FusionOwner #Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase of a 2009 Silverado LT
The GM at Autonation Ford, Bradenton is Troy Brown. His team of Salesmen in my experience included Mike Bolton who was supported by Mike George. Mike Bolton knows his Ford vehicles, their stats and specs. Both gentlemen where accommodating on the lot and during test drives. The offer and purchase / negotiation process was straight forward and free of hand scratched notes and obscure definitions. Financing was quick and competitive with good customer service from the young man who's name escapes me. While I purchased a used Chevrolet P/U that day, I had intended to buy a Ford. Either way the experience was great and I recommend these folks to any car buyer in the area or willing to drive to Autonation Ford in Bradenton.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
very good service
Good service and good cookies. Was handled very professionally.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
Purchase of 2016 Escape
Eric was very helpful, not pushy , was welcomed by the entire staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Drive safe, and we'll see you on the road.
Great customer service
We had a really great experience at AutoNation Ford in Bradenton. The staff made us feel welcome without hovering over us and they were very open and honest as we discussed cars. I didn't get that oily car salesman vibe like they were trying to swindle us out of our money. Our salesman was top notch & we highly recommend Eric Hale if you go into the showroom. Not only did he track down the vehicle we wanted... he personally drove to the other side of the state to pick it up and bring it back so we wouldn't have to wait a day longer to get our car. Eric was on top of the sale the entire time and kept in contact with us. A week after we got the car he called to make sure we were still happy and to see if there was anything he needed to explain on the vehicle. Great customer service - Eric Hale was great and the finance guy, Rory was very nice and helpful too. We'd recommend Autonation Ford Bradenton to anyone looking for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review. We respect our customer's time and budget. We appreciate your review and hope we can continue serving you for many years to come.
Great customer service
We had a really great experience at AutoNation Ford in Bradenton. The staff made us feel welcome without hovering over us and they were very open and honest as we discussed cars. I didn't get that oily car salesman vibe like they were trying to swindle us out of our money. Our salesman was top notch & we highly recommend Eric Hale if you go into the showroom. Not only did he track down the vehicle we wanted... he personally drove to the other side of the state to pick it up and bring it back so we wouldn't have to wait a day longer to get our car. Eric was on top of the sale the entire time and kept in contact with us. A week after we got the car he called to make sure we were still happy and to see if there was anything he needed to explain on the vehicle. Great customer service - Eric Hale was great and the finance guy, Rory was very nice and helpful too. We'd recommend Autonation Ford Bradenton to anyone looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Absolutely fantastic
I had a wonderful experience from the time my husband and I walked in the door. Everyone was polite and helpful. I couldn't have asked for a better car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
Buying our new 2016 Mustang convertible at AutoNation Ford in Bradenton, FL was a very nice experience. Our sales rep, Jeanette Billings, was very patient and worked diligently to find a very specific car and color for us. She was as excited as we were when she located the exact car and had it shipped to her dealership. There was never any pressure and hard sell, even from the Finance person, to add anything onto our purchase. We had been dealing with a couple of different Ford dealers in our area and farther away via the Internet but AutoNation Ford made us feel the most comfortable and there was no 'razzle-dazzle' during the price negotiations as we found at the other dealers. We felt like the entire staff we dealt with wanted to make it a special experience for us... and they did.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car