Reviews
great customer service! We will be back!
Great overall experience. Mike was super helpful! We will be repeat customers again and again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Lance! It was a pleasure working with you.
Purchase 2008 Lexus
We have lived in Fishers for 20 years and always heard good things about Fritz. The Lexus was out first purchase from Fritz and we will definitely be back for our next car. There was a road noise only noticeable when the car was driven on the highway, our salesman Dan Serritella assured us it would be taken care of by their technician. It turned out to be bad tires which Fritz replaced. Dan never attempted to pressure us to go through with the purchase. In fact he only asked if we "loved" the car after the final test drive, which we did. I would not hesitate to refer anyone to Fritz for a quality car at a fair price, what more can you ask for?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great! We certainly are happy to hear we were able to make your buying process smooth and easy! Thanks
My New Prius
My husband and I have been in the market for a new vehicle for a while now. We visit Fishers often, and happened to find Fritz had great vehicles for affordable prices. Their employers were so patient with our family allowing us to explore different models with our toddler. By the time we had picked a car, we were pleasantly surprised with how easy they negotiated with us to find the right price in our desired range. We were approved for an excellent loan with a low interest rate. They continued to be patient with our rambunctious son as he squealed through what was suppose to be his nap time. They even allowed us to drive our new vehicle around while signing paper work, therefore our son could enjoy the calmness of the car. The completely exceeded our expectations and we could not be more excited about our new Prius. The car itself is extremely well maintained and very clean. We are so happy with their service and would definetly recommend them to all of our friends and family in the area. Julian is great to work with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jordan! Sounds like we were able to make your trip worth it. Hope we will see you next time you are ready to purchase! John May, General Manager
2nd time buyer at Fritz in Fishers
I highly recommend Fritz in Fishers to anyone who is looking for a quality used car. This is the 2nd car purchase from Fritz and we are referring a family member who is looking for a truck. Fritz is a L-O-W K-E-Y dealership and the transaction is about as painless as it comes. Mike Stiles was a really helpful salesperson and did a great job. General Manager John May was great with finalizing the paperwork and giving us some options we hadn't thought of. Outstanding work guys! Much appreciated!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Mr and Mrs Smith. These things are great to hear as I read reviews! John May, General Manager
Great experience
Steve McCune is knowlegable, low pressure, and friendly. The owner came over introduced himself to our family and provided background on the car. In most dealerships owners run from the customers. Highly recommend. Tell them Beecher sent you. Have lunch at the Nickel Plate when you are done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome to hear Mr Beecher! We do try to make ourselves stand out from the rest. Glad you noticed! John May, General Manager
Purchased VW Jetta From Fritz In Fishers
Good Experience. Very Patient And Answered All Questions Clearly. A Lot Of Nice Cars To Choose From. Have Visited This Dealer Several Times Looking For Cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Mike! Appreciate it! John May, General Manager
Good value
Steve was very open and helpful on the phone. The car in question I got was almost $3,000 under market value and has nothing wrong with it that I can tell so far. Only minor complaint was that on the phone I was told that if I came in and checked it out we would find a price that we would both be happy with, but he didn't end up budging on the price. This is pretty understandable though as the price was already quite low. Great experience overall.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your purchase! We strive to make everyone happy the best we can, sometimes we are the lowest price already! Hope it is great for you! John May, General Manager
Dan Serritella at Fritz in Fishers is AMAZING!
This is our second purchase from Dan Serritella at Fritz in Fishers. The second time was just as smooth as the first. No pressure selling, no hassles, nothing but accommodating and pleasant interaction. Every aspect of the process was smooth. Dan is not afraid to stear you away from a car that he thinks might not be a match for you either.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad to hear Steve! Dan does a good job for us, glad you like him too! Thank you! John May, General Manager
A Great Experience
I highly recommend Fritz in Fishers to anyone who is looking to buy or even trade in your current car. I traded my 2013 Honda Accord LX in for an 05' Jeep Wrangler X. They were able to give me more than what I had expected for my trade in value. The Jeep was in mint condition, as if it were just brought from a showroom! Financing was easy and fast and before I knew it I was out the door into my new Jeep, which I LOVE! Thanks Fritz!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your purchase Emma! Hope you love your Jeep! John May, General Manager
A great experience
First time buying from Fritz in Fishers, and it was a great experience. I've occasionally kept my eye on their cars, and we recently had a need to upgrade to an SUV, but we didn't have much money to spend -- just a car to trade. Fritz happened to get in a great condition SUV that caught my eye, and while it had a few cosmetic issues, I was pleased to hear they were taking care of most of those issues before even letting me buy it. They not only allowed but encouraged me to take it to my mechanic and have it thoroughly inspected. I dealt with Mike, who was friendly and easy to work with. A great experience -- they'll be my first stop the next time I am looking for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your purchase Michael! I am glad Mike Stiles was able to find you the right vehicle. Thank you....