A Better Way Wholesale

Overall it was a good experience! I had no issues during the process as everything ran smoothly.

I don’t even know where to begin. I felt like the whole time we were on a hidden camera show that was to see how many things they can screw you on and at any moment someone was going to pop out and say “gotcha”! just kidding. But unfortunately everything bad you read is all true. the attorney general has brought a law suit against them. You can read about it online. Our car is completely broken and they are incompetent on how to fix things. We got a quote from A real mechanic and they quoted us $5000 to fix everything wrong with it. Btw our car is less than 5 years old. They buy junk from auctions and sell junk.

Completing their online financing I was pre approved for an auto never heard back left 4 texts and never heard back How do you expect to sell autos and after reading the other reviews I am glad they never called

Literally left shocked at how dysfunctional this place was. Like nothing I've ever seen. It's been a week since I went there and I still see cars they've sold listed as for sale. Waited for an hour for someone to help us and everytime we asked for help it was met with annoyed faces. Atmosphere kind of gave me Wolf of Wall xx vibes. I looked at one car that had been through their "processing", it was completely filthy with bits of food in the cupholder and stains all over the place. Word of advice, make an appointment if you plan on going. Honestly even if they had a car at a good price I don't think I'd give them my business simply because I could tell they wouldn't care if there was something wrong with the car. Run away!!! Fast!

WORSE PLACE EVER PLEASE DO NOT GET A CAR FROM HERE THEY SELL YOU BAD CARS AND MAKE PAY FOR EVERYTHING THEY SHOULD’VE FIXED BEFORE GIVING YOU THE CAR. THEY’RE ALL xxxxxxxx

Scam artists avoid then at all cost they sell you messed up cars they say there's nothing wrong and it's warranty but they play you hard they won't cover you I bought a car from them worse mistake of my life I bought it messed up and they said it was good nothing wrong I brought it back to them to fix the issue... they supposedly fix it but never did I brought it back again with the same problem and they said warranty won't cover it because it was low on oil... no xxx you never fixed the issue now they want me to pay them over 2000 bucks to fix it f this company

Inquired about a 2006 mustang,posted as $245.00 per month...ok..my credit is at 803,Some sales person stated its cash only....no financing..

I bought the car on Monday, and I made a big mistake, i did not check the tires too closely. I was reasured since they told me I had a 60-day guarantee. I went to a mecanic (a friend who wouldn't want to sell me anything useless), and he immediately told me I needed new front tires and a tire alignment. So I called them, they told me to come so that they could check. The same salessman told me that i had nothing to worry about and that they were good and "road legal for some time.". I insisted quite a bit, and then, they told me to come back in 10 days so that the mecanic can check the car but that they couldn't guarantee to cover the cost if they deem it road legal. There is no way that makes 30+ miles. Waste my day so that they will fight with me to not cover the cost. I tried to call them and ask them if I could send pictures to the mechanic to determine it via mail, and they were adamant, no can do. The cars are a good price, some in an ok condition but I highly adice to carefully check the car before buying it and to get a 2nd opinion right after you buy the car from another mechanic. Be prepared to fight to get them to cover the cost included in the guarantee. It's a shame because I had a mostly good experience with them up until that point. Tldr : Tires are 5 years old, original tires of the car, 58 000 miles, cracks everywhere, thread really thin, and according A Better Way, completely ok.

Purchased a 2016 GMC SUV from them. With 60k miles on it. Within the first 2 weeks of owning the car it was back to be fixed. They claimed it to be all set and i didn't get out of the neighborhood before the problem was still there. When they replace parts they use the cheapest parts they can find, i feel like Wish.com parts would have been a better value. After the 3 time they hunting and replacing random parts to fix my issue they acknowledged the issue is still there but refused to do anymore work on the car and refused the buy the car back i took it elsewhere. The other repair shop stated the parts they installed were installed incorrectly and some components were defective. A better way refused to pay at least a portion on the repair bill from the the other shop. However after an investigation from the DMV and being found they failed to provide a vehicle safe for the the road A better way started threatening me. Be warned cars are cheap because they are poor condition and dont expect them to be repaired.

This is my third car I buy from Better Way, granted , these are used cars as such there are issues that need to be addressed. One characteristic that makes me return is that everyone is genuinely trying to help. That is their livelihood and they know it . There are problems, there are solutions and then there is customer service, I venture to say that despite the negative feedback we be hear, their customer service is up to the challenges, I will be back to BW whenever I’m in the market for another car. Thank you