A Better Way Wholesale

DO NOT BUY FROM THEM. I went to test drive the car- and it would not start. At first it seemed like a dead battery- it turned out to be an engine issue. In order to get them to fix the engine they had me put a $1000 deposit on the car and told me since I couldn’t test drive the car it would be refundable- it was simply just to hold the car- this took several weeks. When the car was fixed I went and was not able to test drive it- was told to just take it and the deposit was non refundable. Car key fob did not work. The convertible top of car is broken- and I had the car for about 3-4 days before it started having issues. First the alternator- and then it was revealed it had cracked rims so air was leaking from tires. I got all that fixed just for it to constantly stall out about a month later. I am in NYC so I took the car to a few mechanics to see what was wrong and no one could figure out the problem. The car has a refurbished engine so the Dealerships wouldn’t even touch it. I had to take it back to ABW where they kept the car for nearly 2 months… with a constantly growing bill that nearly ended up totaling to almost $3000. I just got the car back late August / early September for it to start stalling and acting up again today. I called the dealership and they rudely informed me they don’t have a spot until December and they wouldn’t look at the car until then and when I explained that was ridiculous considering it seems related to the work they just did they made a snarky remark saying “oh yea, yours is the car no one else could fix and we put a lot of work in to!” At this point I no longer even wanted to deal with these scam artists. They should have never sold a car in this condition to begin with- and the “work” they put in that no one else could figure out was a direct result of them hob-Jobbing this car together enough for you to drive it off the lot. I know I cant legally I can’t do much but like others who have left reviews I will be reporting them to the better business bureau. I have had this car since March and have only had a few drivable months out of it- and they are kind to you until the car starts having problems… which is nearly an instant thing.

I have sent 3 emails requesting someone to contact me about the mini Cooper. No such LUCK

Condescending is the only polite thing I can think of to say. Not sure how they can stay in business treating potential customers as if they are unworthy of their time. Oh well, everything isn’t what it used to be…..

My wife and I purchased a 2014 Equinox this week, and our experience here was fantastic. Being a GM technician, I had some ideas what I wanted to check out before we got there and did my own inspection of the car which, minus a couple small cosmetic items, was a fantastic condition. Our salesman, Shuaib, was fantastic; he was easy to work with, not at all pushy, and the finance department was quick and efficient. I highly recommend this dealer and would be happy to purchase here again!

They suck. They advertise cars that are no longer available even after two calls and two emails. #882014A

2 months ago I regret ever buying from them. I've been asking since I bought the car (IN NOVEMBER) to order a part for me and they still haven't. I had my oil change there recently and the person who changed my oil never screwed the splashed guard back on causing it to come almost completely off. I had to pull over on the highway and try to fix it with FISHING LINE! and then again 3-4 times, IN MY WORK CLOTHES. By the time I figured what was making a noise, I was more then half way home, which I live 35 min away. I had my husband zip tie it so It was a little safer for me. I called them immediately to talk to someone and was told someone would call me back and if I didn't hear anything to give a call on Sat, which I did. At that point I asked for the manager and was never connected. I called again, angrier and asked to speak to ANY manager, got switched to 5 different people, was told I would be connected to his voicemail, but found out he doesn't have one. I expressed how angry I was and was going to call the BBB. They said the message was going to be put his desk with my name and number, and told them if I didn't hear anything THAT DAY (6/27/22) I was contacting the BBB and he noted that on my message. NEVER GOT A CALL BACK!!!! HAD NOTHING BUT PROBLEMS FROM THEM SINCE DAY ONE, AND WAS TOLD IF I PUT MONEY DOWN, I WAS STUCK WITH THEM. TRIED TO GIVE THEM A SHOT! The seller took so long to get back to me about "having the car fixed and the right side" that He had to see if a different loan can be taken out. VERY UNPROFESSIONAL. WOULDN'T RECOMMEND TO ANYONE!

Today, purchased the 2013 Nissan Juke, 112,600 mile for $9,995 today. It will be ready Wednesday or Thursday this coming week. My sales person Amy was excellent. She knew I had a firm budget (retired) and she found two great vehicles to test. The Jeep I could have taken home today with less milage... a little older, however, Jeep mph versus the Juke..., Nissan won even with higher mileage. So far, I'm "a HAPPY CAMPER"! I can't foresee any problems from now until pick-up. So, I'd say, if you need a reliable used car, Amy is knowledgeable and, in spite of the packed waiting room with eager customers, we were never abandoned. Note; yes, the sales people had to multi-task at times. Understand, at these reduced prices, compared to any dealerships for used cars... Patience, just a little patience - and you'll be treated right too. All the best to customers in need of a new used vehicle!

Worst buying experience I have ever had purchasing a car (or really, anything). Based on other reviews, we brought the car to an outside mechanic for a check prior to purchase. Brakes needed to be repaired, and ABWW refused to have an outside mechanic do the work. Other reviews referenced work was never done that they claimed was completed, so on the day of pickup we requested photos of the completed work as proof before driving up to the dealership. Requests were ignored or denied for over 5 hours before proof was magically sent via photos 6 hours later. My guess is that they never did the work until pushed for proof. Other issues - -Bad reputation- the federal credit union that I am a member of refused to even work with this dealership. - Extremely unprofessional staff. I was verbally abused by the "sales" person Mya in front of multiple witnesses in the office. Mya was completely unorganized, had no paperwork prepared despite telling us she had everything ready, spoke in a very unprofessional manner and was just all around sloppy about her work. - Photos on website did not show extensive body damage to vehicle- taken far away to avoid showing damage. When we went to see the vehicle in person, they pulled it in between 2 parked cars so avoid us seeing damage walking up to the car. - Extremely long wait times. We waited 2 hours just to see the car and process the deposit. Waited over 3 hours to complete sale. No one acknowledged us sitting there. - Poor attention to customers - I watched many people come in and they were ignored when they wanted information. There is more- but please take this as a warning. If I save one person the harassment and horrible experience of buying a car at this dealership it is worth it.

Worst buying experience I have ever had purchasing a car (or really, anything). Based on other reviews, we brought the car to an outside mechanic for a check prior to purchase. Brakes needed to be repaired, and ABWW refused to have an outside mechanic do the work. Other reviews referenced work was never done that they claimed was completed, so on the day of pickup we requested photos of the completed work as proof before driving up to the dealership. Requests were ignored or denied for over 5 hours before proof was magically sent via photos 6 hours later. My guess is that they never did the work until pushed for proof. Other issues - -Bad reputation- the federal credit union that I am a member of refused to even work with this dealership. - Extremely unprofessional staff. I was verbally abused by the "sales" person Mya in front of multiple witnesses in the office. Mya was completely unorganized, had no paperwork prepared despite telling us she had everything ready, spoke in a very unprofessional manner and was just all around sloppy about her work. - Photos on website did not show extensive body damage to vehicle- taken far away to avoid showing damage. When we went to see the vehicle in person, they pulled it in between 2 parked cars so avoid us seeing damage walking up to the car. - Extremely long wait times. We waited 2 hours just to see the car and process the deposit. Waited over 3 hours to complete sale. No one acknowledged us sitting there. - Poor attention to customers - I watched many people come in and they were ignored when they wanted information. There is more- but please take this as a warning. If I save one person the harassment and horrible experience of buying a car at this dealership it is worth it.

Profesional scammers.. Do not pay the deposit. Oncevthe get that good luck they treat you like crap. The cars are no good will not get response from customer service dep. There managers are xxx holes. There sales man walk around strapped because they no There scamming customers.. Do not spend spend your money there unless your willing to hire a lawyers and endure months of stress and headache Do not trust steeve.. during the final sales. Make sure you have a tape recorder and record everything he said. These ppl can steal milk from water.