Roswell INFINITI of North Atlanta

I would definitely recommend Roswell Infiniti. Fredy is amazing and kept me well informed on not only what was wrong with my vehicle but also kept me updated on the repairs and followed up to check on the car afterwards. The service here is top notch and can’t be matched.

Service dept is a big reason why I drive Infiniti cars. Fair and honest and took great care of me.

The purchase was very easy and the service department is wonderful. They are prompt, courteous and reliable every time I bring it in for regular service.

Quintin was an amazing salesperson. He was kind, knowledgeable, and made this experience a very enjoyable one. I would gladly refer my friends and family to work with him.

The Dealership was far from my home but I will come back,. Jennifer was very nice and helpful. she is a keeper.

Exceptional Service--My express service person made my experience enjoyable --She made my day--could not write a better review..

My experience in dealing with Roswell Infiniti far exceeded my expectations. I worked with Ryan Ryerson whom was very professional and extremely knowledgeable, he went beyond expectations in explaining in detail all the options available to me during my purchase. Ryan's professionalism is second to none and upon his pursuit in future endeavors.

I purchased my vehicle March 2023 and waited a few minths to write my review. Absolutely love my 2019 qx60. Wendell (my salesrep) is a nice man but I felt once the deal was closed I had to figure out the basics of my car on my own. Thankfully, youtube helps. The car also had an unusual odor and I advised my salesperson of the odor and he stated that would be done when they cleaned the car. A few days later I go to pick up the car, the car was clean but the odor was still there so I had my car detailed by an outside source. Now the odor is gone. The car detail guy also noticed a tear on my center console in the backseat. I called the interior warranty I purchased and was denied since it happened BEFORE I bought the car and told me to work with the dealership. I knew that would be a dead end but hoped the dealership would make right of this and fix it but was also denied by them. The tear is not even an inch ling but noticeable when you pull the drink console down. This will be another out of pocket expense again for an issue I feel the dealership could have fixed as i know it would not be a high expense for them. Also, the spare key did not work and I went to the dealership to get that issue resolved and the salesrep who greeted us wanted to see paperwork for the car..who the xxxx walks around with paperwork of their car. He was able to find my information with my phone number. Overrall, the car is great but just those few details that could have been corrected by the dealership would have gone a long way..Customer satisfaction is out the window these days though.

Wendell was very friendly. He had great customer service. We came in to see an Infiniti QX 60. He made the buying experience easy and explained the difference between the two SUV we were looking to buy. If you are in the Atlanta area and looking for an Infiniti, I highly recommend you to visit this dealership and ask for Wendell. You will not be disappointed.

I had an excellent experience. Quinton was extremely attentive, knowledgeable, patient & fun to work with. Far superior to several other dealerships I visited in my search for a new vehicle.