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Roswell INFINITI of North Atlanta

(2,822 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 9 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,822 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Roswell INFINITI of North Atlanta from DealerRater.

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We purchased a 2023 QX60 and it was an absolute joy

We purchased a 2023 QX60 and it was an absolute joy working with Jennifer. We shared with her where we wanted to be with the car in terms of price, finance options, and so. It was done 100% via text and voice calls without the hassle of visiting the dealership. She got us the numbers we wanted to pay and lined things up before showing for signatures. The whole experience was seamless and efficient. Thank you for an amazing experience, Jennifer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hung, your wonderful feedback and rating mean a lot to us, we very much appreciate your business. Welcome to the INFINITI family and please don't hesitate to reach out if we can make your experience even better!

Great service.

My experience with the service department was great. My service advisor made sure that all my needs were met and the communication was impeccable! I will always bring my car here to be serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Brion, thank you so much for your positive comments about Roswell Infiniti Of North Atlanta, we'll certainly pass along your feedback. We appreciate your business, please let us know if we can assist you in the future. Have a great day!

People make a business !

People make a business ! We bought a great vehicle. So the combination of the two makes for a fantastic experience. Thanks to Jennifer for her expertise, it made our decision easy. I We would definitely recommend her and Roswell Infiniti. !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Roswell Infiniti Of North Atlanta! We appreciate your business, please reach out if we can further assist you in any way!

Sales and customer service were great, Jennifer was very

Sales and customer service were great, Jennifer was very straightforward and easy to work with, Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Courteous and knowledgeable team.

Courteous and knowledgeable team. I didn't feel pressured to purchase anything. Everyone was nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!

Very good customer service.

Very good customer service. Car was available and spotless when I arrived for test drive. Jennifer and Wendell were knowledgeable and very helpful with all my questions, as I was not familiar with all the wonderful new options presently available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Your wonderful feedback and rating mean a lot to us, thank you so much for taking the time to let us know how we did. Enjoy your new vehicle and please let us know if we can do anything to make your experience even better!

Damone was excellent to work with.

Damone was excellent to work with. He was very knowledgeable about the products and services offered at the dealership. The overall experience was pleasant and all the associates I interacted with were wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review. We appreciate you and your patronage. Please let us know if there's anything we can do for you in the future, have a good day!

Garland was fantastic to work with.

Garland was fantastic to work with. I appreciate his attention to detail and patience as we tried several vehicles. It was a great buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Thank you so much for your business, we very much appreciate it.

This was the most seamless car purchase we have ever

This was the most seamless car purchase we have ever made. Friendly, knowledgeable, and truly felt like they wanted us to buy a car. If we could rate Dominic higher, we would!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you enjoyed your visit with us! Thank you so much for your business and congratulations on your new vehicle!!

Ryan was AWESOME!

Ryan was AWESOME! Didn’t pressure me, didn’t promise me anything but quality and an excellent experience and he came through on both. I left Range Rover and came to Infiniti and the #1 reason for that was Ryan!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review, we very much appreciate you and your patronage! Please let us know if you need anything in the future, we're always here to help!