Reviews
My car buying experience was awesome. Pavel was...
My car buying experience was awesome. Pavel was attentive, persistent, and professional. I appreciate the time and effort taken to ensure that my purchase went off without a hitch. I will definitely recommend Toy Barn to family and friends.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
David was an absolute pleasure to work with when I...
David was an absolute pleasure to work with when I purchased my car at toy barn. We had a little snafu with the car only having one key and David actually went out of his own pocket to make things right. The fact that he did this will absolutely make me return to him in particular in the future for any of my vehicle needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write such a positive review for Toy Barn! We are thrilled to hear that your experience with David was a great one and how he strived to provide great customer service. We hope to see you again soon! Thank you again and have a great day!
Great experience at Toy Barn. Andrew was a wealth of...
Great experience at Toy Barn. Andrew was a wealth of knowledge on the M4 I purchased. A true car enthusiast and an asset to the BMW community. Everything moved quickly and comfortably through the entire process. Dustin was great with the financing part too. The drive was well worth it. Ask for Andrew if your interested in something they have there. He’s great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing us a great review! We are excited to hear that you had such a positive experience with us at Toy Barn! Andrew, Dustin, and our whole team are thrilled that we could provide great customer service and ensure a fast and smooth process for you. Please do not hesitate to visit us again soon!
Andrew provided a 10 star experience. By far the most...
Andrew provided a 10 star experience. By far the most honest/kind and engaging sales person. We WILL be back for my girlfriends purchase soon!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Caleb, thank you for taking the time to write a 5-star review of Toy Barn! We are happy to hear that you had such a positive experience with Andrew and our team. We hope to see you and your girlfriend soon! Have a great day!
I just bought my first car online without seeing the car...
I just bought my first car online without seeing the car in person and working with Greg in the Sales was amazing. He worked with me from beginning to when car was deliver to my house. I will definitely buy from them again and I recommend buying from them. The MB Glc 300 coupe is amazing. Thank you Greg.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear that you had such a great and smooth online experience with Greg and our team. We really appreciate the 5-star review and recommendation of Toy Barn! We are looking forward to speaking with you again soon!
I had a great experience working with Andrew Klosterman...
I had a great experience working with Andrew Klosterman (my sales person), Chris Scott (Sales Manager) and Zach Thomas (Business Manager). They were very professional, didn't try to push anything or oversell anything, and made the entire experience a very positive one. Even with my trade-in, the entire sales process was extremely simple and only took around an hour. While I was there, I also had the opportunity to talk with several of their service department employees, they were very easy to talk with and extremely knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write such a positive and thoughtful review. We're grateful to know that your experience with our team at Toy Barn was an amazing one! We're always happy to hear appreciation from our customers. Please come and visit again soon!
Great Team All Around
Shawn and Zach were beyond helpful and made this car buy a breeze. Called ahead to inquire about vehicle.It’s up front, keys in and ready to roll. Got back and am driving down road with great financing moments later. Will be back for next car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave a great review! We are glad you had such a great experience and Shawn and Zach will be thrilled to hear such positive feedback! We hope to see you again soon!
Out of state purchase. Greg and Dustin were very helpful...
Out of state purchase. Greg and Dustin were very helpful throughout this process answering all my questions in a timely manner. Greg did a great job on the video walk through showing the issues he saw with the vehicle and followed up with me after the vehicle was delivered. Good car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
JD, thank you for taking the time to leave a 5-star review! We are thrilled to hear that your out of state purchase was so easy with the help of Greg and Dustin. Our team is happy to hear positive feedback and to hear you had a positive experience. Please do not hesitate to contact us again soon! Until then, take care.
04 Lexus SC430 Purchase
Excellent purchasing experience. My internet inquiry on the SC430 was responded to by Pavel almost immediately. We exchanged info regarding the car throughout the day, and the next day I was in Ohio at the Toy Barn test driving. Pavel had the car primed for my visit and made the entire purchase experience so smooth. Zach had all the paperwork ready to go for the final purchase, and I was in and out within only a couple hours. My only regret is that I didn't have time to look around at the other exotic cars more. Good reason for a followup visit. I definitely would direct referrals from WV in your direction.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave a thoughtful and honest review of Toy Barn! We are thrilled to hear that Pavel and Zach made your experience with us a smooth and positive one. Our team is looking forward to seeing you again soon! Until then, take care!
Hands down the best car purchase experience I've ever...
Hands down the best car purchase experience I've ever had. David was courteous, professional, took his time and helped my find the car I was looking for. No pressure into making a decision I wasn't comfortable with. I appreciated his timely communication and I would definitely recommend anyone looking for a new car to work him him and the Toy Barn.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Matt, we are thrilled to hear that your experience with us at Toy Barn was a great one! David is happy to hear the positive feedback and that he was able to make this experience smooth and one to remember. We hope to see you again soon! Thank you again and have a great day.
