Reviews
I had a great experience at Toy Barn. The selection of...
I had a great experience at Toy Barn. The selection of used vehicles was great and the prices were very competitive. The staff was welcoming and made themselves available for all questions, were very friendly, and made the process of buying a car worry free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave this review. We are thrilled to hear that you had a great experience with us and look forward to your next visit.
Total Professionals
Kyle and David were both terrific to deal with. Always very responsive, fair on price and always felt they were working on my behalf to make me happy. I've dealt with a few out-of-state companies that have sold me classics and shipped to Los Angeles, but none has handled the transaction with such professionalism. They both kept me apace of where we were in the process, alway helpful and friendly and handled my requests promptly and gladly. Highly recommend Toy Barn and both Kyle and David!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave this feedback! We appreciate the 5 stars and hope you visit again soon.
BMW Purchase
Pavel was very helpful in the recent purchase of my BMW. It was an incredibly easy process in which everything was handled professionally and with little friction. I would highly recommend Toy Barn and Pavel.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave this feedback. We look forward to your next visit.
They'll take care of you, even at their own cost
Moved back to Ohio not too long ago from NY and needed a car. Went over to these guys because the 2001 Porsche I bought from them was for a pretty good price, and the customer service was good. This time I got an used 2013 Audi A4, within a week it started asking for oil, which I found odd so I took it in. The mechanics found out that the pistons and rings were probably the issue and it'd be around a $5500 fix! I expressed that I felt it'd be unfair to put the burden of the cost on me as this was absolutely a pre-existing issue. They discussed it with the GM and they were more than happy to swap it out with a 2016 Kia Optima with VERY low mileage (the Audi had around 93k miles). The reason I relay this story is because no matter the dealer, the car can have unknown issues that are next to impossible to test except in a real world setting. What sets toy barn apart is that they listen and do what is right by the customer. It's a rare quality to see in a dealer, so I think it's important to express and celebrate whenever great customer care occurs. Will definitely go back for my next car as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this feedback! We look forward to serving you again in the future.
Excellent Experience
I bought my wife a Jeep as a surprise birthday gift. Greg McDevitt was great to work with and very knowledgable about the vehicle as he previously owned a Jeep. At my request, the Toy Barn even held the Jeep for me for 2 months before I delivered it to my wife ! Communication with Greg was always timely and he was flexible with my schedule as I had tight time windows for test driving, paperwork, delivery, etc.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That is awesome to hear! We're glad that you had a positive experience with us and hope you visit again soon.
Today Ron Shook helped me with service on a mercedes GL...
Today Ron Shook helped me with service on a mercedes GL and the service was exceptional. They kept the time promised, very professional in all aspects. I was very pleased and will return when needing service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kenny, thank you for taking the time to leave this feedback! We are thrilled that you had a positive experience with us and look forward to seeing you again soon.
A smooth purchase.
I had been searching for a long time to find the right car. Once I located it online, the process for purchase was pretty easy. The folks at The Toy Barn were helpful and not high pressure. They made the process easy, especially since this purchase was a long distance buy. We handled everything by phone or email and it went off without a hitch.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We're delighted that we could serve you so well. We hope you visit us again soon!
Great dealership & excellent salesperson who worked for...
Great dealership & excellent salesperson who worked for me to get the price where I wanted and was comfortable with. Very quick and easy process during paper signing and then full tour of their buildings so I could see other inventory for possible future purchasing. I highly recommend this dealership for any vehicle purchases, whether you’re looking for a good clean Honda or high end Ferrari - they have it all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave this great review. We're thrilled that we were able to help you find what you were looking for. Congratulations on your new car and we hope you visit again soon!
This was the third car I purchased at Toy Barn. I have...
This was the third car I purchased at Toy Barn. I have always dealt with Greg McDevitt. He is so accommodating & has always gone the extra mile to find exactly what I wanted. Working with Greg is like working with a friend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so thrilled to hear about your positive experience with us! We hope you're enjoying your new car. Thank you for taking the time to leave your feedback and we hope to see you again soon!
Found car online, and was delivered exactly what I expected!
I was extremely satisfied with the car I received! I found online, and the process was efficient and easy to handle virtually. I will definitely recommend Toy Barn to others
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ashley, thank you so much for your great review! We are thrilled that you had a positive experience with us and hope to see you again soon.