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Toy Barn

(1,005 reviews)
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Sales hours: 10:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 10:00am–7:00pm 8:00am–5:00pm
Tuesday 10:00am–7:00pm 8:00am–5:00pm
Wednesday 10:00am–7:00pm 8:00am–5:00pm
Thursday 10:00am–7:00pm 8:00am–5:00pm
Friday 10:00am–6:00pm 8:00am–5:00pm
Saturday 10:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 13 awards
2019 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(614) 212-4256 (614) 212-4256

Reviews

(1,005 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toy Barn from DealerRater.

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Great experience

Greg McDevitt did the research and worked diligently with my requirements and circumstances to produce an extremely satisfying outcome that, frankly, I did not expect. Greg and Ron operated with a collaborative feel and found middle ground on important financial and non-financial aspects of the transaction. I highly recommend them and Toy Barn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your positive experience with us. Thank you for taking the time to leave us this review and we hope to see you again soon!

Very straight forward easy purchase

I decided to trade in my car for something different. I have been to the Toy Barn for car shows, but never to purchase a vehicle. I decided on one car, but then was not 100% certain it was the car for me. I spoke with Greg and he spent an enormous amount of time making sure I chose the car that I would be happy with. Multiple test drives, running numbers, etc. Both Greg and Dustin made the entire buying experience world class. Highly recommend these 2 individuals if you’re going to the Barn to do business. I will continue to make purchases with them for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kirk, thank you very much for taking the time to leave us this wonderful 5-star review and especially for your kind words about Greg and Dustin. We are truly grateful for your business and we hope to see you again soon, take care!

Amazing Service

Toy Barn made the process of trading and buying a new car very smooth! Everyone who was involved was extremely kind, professional, and really cared about what I wanted as a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mikayla, thank you so much for your kind words and for taking the time to leave us this wonderful feedback. We truly appreciate your business and we hope to see you again soon, take care!

Great selection and fantastic service!!

Been visiting and buying high end cars from Greg at the TB for last 10 yrs. Greg has always put me in the next “Best car of my life”. Always have a great selection, service and follow up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Seth, thank you so much for your kind words about Greg and for taking the time to leave us this outstanding 5-star review!

The REAL place to buy an automobile.

Not much on reviews, unless I’m just flat out impressed. These guys are above and beyond any car buying experience I’ve ever had in my 30 years buying and trading with dealerships. Would definitely recommend giving Toy Barn Cars a look. Thanks guys look forward to future dealings! Zachary Casey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Zachary, thank you very much for your kind words and for taking the time to leave us this wonderful review. We truly appreciate your business and we hope to see you again soon!

One of a kind customer service.

This dealership really goes above and beyond when it comes to customer relations. Their sales reps and honest and friendly, but never too pushy on trying to sell a vehicle. Toy barn has a very high quality and unique inventory, and they are able to back up their cars because they can vouch for the quality. I would recommend this dealership to fellow enthusiasts and plan on using them again when I go to trade up the vehicle I purchased from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your kind words and for taking the time to leave us this thoughtful and generous feedback. We are truly grateful for your business and continued loyalty and we hope to see you again soon!

Some Surprises

The sales and test drive experience was very easy, as was the financing, but a few surprises to watch out for. Time to get the keys SURPRISE only one set! Add $400-$500 to the price. Brand new tires with great tread wear and road hazard warranties but SURPRISE no receipt/bill of sale to be able to have the warranty. Why wouldn't the receipt and warranty info be passed on with the car? Will was friendly and helpful, but the finance manager and the service person I asked for helping to find the salesperson were abrupt and borderline rude. Beg to put a $1000 deposit on a car? Will doesn't work here anymore? Ask about the inspection of the care to make sure it SURPRISE doesn't almost immediately need a brake job adding $1200 to the price. As when buying any used car, buyer beware!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tim, we truly appreciate that you took the time to share your experience with us and for offering this thoughtful feedback. We are deeply sorry to hear that you feel this way and we would love the opportunity to talk to you about this personally. If you would be interested, please reach out to Marc at marc@toybarncars.com and we would be more than happy to talk.

Consumer response

You truly appreciate my feedback so much that you decided not to send me the title to the car I purchased 52 days ago. I was instructed to sign a form in an incorrect location and it took FORTY-TWO days to start to correct that error, as well as 7 more days since the error was corrected without providing the title. Time to correct errors is why 45 days are given to provide the title, not for 42 days of ignoring the issue. One of a kind customer service - at the bottom of the pile!

Great transaction

I bought a GT4 and decided that this car was so under powered for a $102k sticker car. Found my dream viper on autotrader, which happened to be at Toy Barn, and the guys took great care of me. I am very happy with the new viper and I will never again buy a $100k 6 cylinder, without turbos. But all jokes aside, great communication, great hustle, and great interest rate to boot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave us this wonderful 5-star review. We are so glad to hear that you love your new Viper and we hope to see you again soon!

Exceptional Dealership

Very impressed with the professionalism and honesty that I experienced with this dealer. I bought the best vehicle around! The salesman was very honest and conscientious that my experience would be perfect! Highly recommend this dealership.... And a special thank you to the salesman, Jonathan! My birthday was perfect!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Shelby, thank you so much for your kind words and for taking the time to leave us this kind and thoughtful review. We are so glad you had an enjoyable experience with Jonathan and we hope to see you again soon!

Toys in the Toy Barn!

These guys made made it very EZ to drive away with your dream car! Finance even found ways to make the deal better... Check their inventory out First! The TEAM is very responsive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for taking the time to leave us this kind review. We are grateful for your business and we hope to see you again soon!