Reviews
Buy your toys at this barn
From first to last Matt Harbold Made my experience of buying my Jaguar pleasant and easy. I felt there was no stupid negotiation and we arrived at fair price. Never at any point did I feel taken advantage of. The car has turned out to be immaculate and well presented and a joy to drive. I’ve always been able to contact Mat with any questions that concerns me. He was prompt and his replies and very helpful. Would I use and again You betcha !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us this wonderful and thoughtful feedback. We are so glad to hear that you had a pleasant and easy car-buying experience and we are so grateful for your business and continued loyalty. We look forward to seeing you at your next visit, take care!
Easy to work with dealership!
I worked with Greg. The process was very, very, very easy. I drove from New York to pick up my car. They had the car wrapped using Xpel, as per my request, before I picked up the car. I came in and the car was all washed and ready to go! Took only about 10 minutes to fill out all of the paperwork. All the cars there are beautiful. You can really tell that everyone puts in their time and effort to keep the dealership looking very clean. The amount of exotic cars they have, is beyond belief. I will definitely be back for my next car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us this kind and generous feedback. We truly appreciate your time and your business and we hope to see you again soon!
My Nissan
I dealth with Chris Scott in sales and Zach Thomas on the business side of it. In all my 48 years of dealing with sales people and the car lot business side of it, I have honestly never had a good experience with any of them, until now. They were the most professional, understand and patient team I have ever had the pleasure of dealing with. the entire Toy Barn employees were ALL great. I can not tell enough people I know to give these guys a try. I am more than positive they will not be disappointed. Thank you again Chris and Zach, I appreciate all you guys did for me. I promise< next time we are looking for a car< I am coming to you guys first. Rubrn
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for your kind words about Chris, Zach, and our entire team. We are so glad to hear that you had an enjoyable car-buying experience with us and we want you to know that it was a pleasure serving you. We hope to see you again soon, take care!
sent me a car did not run wright.
paid 17700.for car that did not run wright spent 800.to fix right seat broke 10000 miles on car. i will not be going back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We truly appreciate that you took the time to leave us this feedback and we are deeply sorry that you don't feel like your experience with us was up to par. If you would be interested, we would love the opportunity to further discuss your experience personally and address any concerns you may have. Please reach out to Marc at marc@toybarncars.com and we would be more than happy to talk. We hope to hear from you soon.
why should i have to call you. you know you sent me a sub par car.you had it 2 months and new it ran bad and seat was broke.some one drove it 160 miles.it did not brake in the truck on the way to my house. that is why no one call me to see if i got it.
Wonderful experience!!!!
We have visited the You Barn several times in the past and the staff has always been more than courteous. We enjoy looking at the exotic cars, and they never care for us doing so. However, this time we bought a Mini Cooper for my daughter who is turning 16. Our salesman was very helpful, not wasting any of our time. Also, the young man who did our paperwork, Zach Thomas, was a wonderful young man and also very helpful. Thank you for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us such an amazing yet detailed review! We appreciate your business and your feedback. We hope your daughter enjoys her new Mini Cooper!
The most proffesional dealership I ever dealt with.
Words really can't describe how I was treated by Jonathan Hemminger and Zach in Finance. I had a lot of questions for both of them and every question was answered honestly and no answer was sugar coated in order to get a sale. Jonathan went above and beyond his duties when he took his time on his day off (Sunday) to e-mail me back about the vehicle I was interested in. I sent him my e-mail around 0130 hours Sunday morning because I work second shift and this is mainly the time I do my business on line. He called me Monday morning to discuss the options that Zach had came up with. This is solely why I was able to beat other interested buyers in purchasing the vehicle. Since I work second shift and wasn't able to make it up there until Tuesday, they made sure that I was locked in on the deal and I would not lose my dream car. I arrived thirty minutes before they opened and was greeted by another employee who called Jonathan. With in minutes I was linked up Jonathan and he wasn't even on the clock yet. He took me to the car which I drove and then immediately introduced me to Zach who took care of the finances. Zach continued to work with me about other options like GAP insurance, extended warranty and the bank. I wasn't pressured into anything just very well informed about my options. Zach was so proficient in his duties that he had me completed in no time at all and I was on my way home in my dream car. I can't say enough about the Professionalism Jonatan and Zach portrays. I'm a repeat buyer at Toy Barn and will continue to go back. As a retired military combat veteran with twenty two years of service I was never treated this way at a dealership. The dealerships that where in close proximity to military installations that I dealt with couldn't even come close to the services that Toy Barn has given me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow! Thank you so much for your generosity and your kind words about Zach & Jonathan. We truly appreciate your business and we especially appreciate that you took the time to leave us such a wonderful detailed review. It was a pleasure to serve you and we are so thrilled that we were able to get you behind the wheel of your dream car! We hope to see you again soon, enjoy your new car and take care!
Best car buying experience I have ever had!
After finding "My Car" online I scheduled a test drive with Matt for the next morning. The car was just as described and presented in the online photos. The car was sitting out front ready for the test drive. Matt was very helpful with all of my questions about the car. I didn't find any issues with the car but the service team still replaced the brakes and rotors because they weren't up to the Toy Barn standards. I decided to purchase the car that day and even though Matt had another appointment he managed to work with me simultaneously and got everything setup with Dustin to finalize the financing. I returned the next day to pick up my car after the service team completed the brake work. EXTREMELY Happy! Thanks to Matt and the Toy Barn team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve, we are thrilled to hear that Matt and Dustin were able to provide you with such a positive experience. The Toy Barn Team will be delighted to hear your kind words. Please visit us again soon, until then have a great day!
Lotus Evora purchase from Matt
Over the top customer service. They have an incredible building and employees genuinely happy for you. Almost everyone came up to me to congratulate me on my purchase. Matt and Dustin made the process painless as we had limited time to get the deal done the last part of the day. I flew in and drove home and with Matt's help it was the best car buying experience I've ever had. Great job guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Eric, thank you so much for taking the time to leave us this wonderful feedback. We truly appreciate your business and we are so glad to hear that your car-buying process painless. We hope you enjoy your new car!
Best dealership experience ever
I wasn’t sure what to expect when I first arrived at the dealership. Such a wide variety of vehicles from high end to very affordable. Jon, the salesman I worked with was real down to earth and very knowledgeable. No pressure at all. He even stayed late on a Friday night after work to answer my questions and help me purchase a car that evening.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and for taking the time to leave us this review. We are so glad that your car-buying experience with us was enjoyable and we are very grateful for your business, take care!
They were very professional and delivered on their word!
I search for a unique car that wasn't produced in substantial numbers. Chris had the car inspected and updated everything that needed to be done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the 5-star review!