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Sheehy Toyota of Stafford

(1,451 reviews)
Visit Sheehy Toyota of Stafford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday 11:00am–4:00pm 8:00am–5:00pm
2016 state dealer award
View 4 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (540) 307-3188 (540) 307-3188
Used (540) 307-3210 (540) 307-3210
Service (540) 307-3206 (540) 307-3206

Reviews

(1,451 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sheehy Toyota of Stafford from DealerRater.

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Team Stafford

We have always had great service from the team. We have bought 6 vehicles which have all been maintained by the Stafford team lead by Pam Vaughan. We have bought 4 vehicles from Serge Sajous. -JXC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to have you as a loyal member of our family!!

Awesome Experience!

Mr. Zinck is probably the best Sales person i have ever worked with. very knowledgeable on all the vehicle on the lot. not only that he talks like he has been a well-experienced mechanic in the past. Well, very impressed and the best part was he never pushed us on something we did not want he always made sure will be happy with our selections.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the high star rating and review. We appreciate it!

Amazing

This dealership really cared about what I wanted and needed in a vehicle. . As our family is growing, so did the need for my vehicle and they made it happen. Mickey, Rick, Serge, Shawn and Ray took great care of me, and I will absolutely recommend their dealership to friends, family and coworkers. We are on our way back from our first long trip in it, and I knew I was safe in the car and it road great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review and rating!! We are happy to have you in our family!

Excellent customer service

Serge, An outstanding salesman, he has so much patience. I spent a lot of time coming and going. I recommend Serge as the best car salesman of the year. Thank you so much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the review and rating!! We are happy to have you in our family!

Great Toyota purchase

Very happy with my purchase and with the professionalism of Rick Suarez. He went out of his way to bring the SUV to me on his day off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us! We appreciate your business!

Awesome

The buying process was easy and smooth. There was no pressure in the process. After the purchase they gave me a free tank of gas. Everybody was friendly. I would buy there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Great to hear! We hope you are enjoying your new car!!

amazing

It took us 1 hour to purchase Toyota car. Rick Suarez was very competent, open and ready to answer all the questions and meet our needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Great to hear! We look forward to seeing you again!

Excellent Sales Rep

We want to express our appreciation for the help Tom, Shaun, and DJ gave us when we purchased our new vehicle. Tom was very helpful, patient and has great personality. Awesum sales person. He took the time to locate the specific vehicle we were looking for. Process was easy and made us comfortable. We highly recommend Tom and The Sheehy Toyota of Stafford Team & Dealer!! Great Job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review and rate us! We appreciate it!

Still Excellent

Just picked up a new Toyota Tundra from Sheehy Toyota of Stafford and was extremely pleased. I admit that the change to Sheehy has made me nervous, but this is the fourth vehicle we've bought thru this location and the one thing that has not changed is the straight-forward reliability of the Sales/Finance staff. As long as people like Rick, Shawn, Valerie and Mai around, we'll continue to be repeat customers. -TKJ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great to hear! We look forward to seeing you again!

Buying a Toyota in Stafford, VA from Rick Suarez

Rick, at Sheehy Toyota of Stafford, was great to work with. I went into the dealership on a Sunday afternoon at 3:45 and came out with a great deal on a 2014 Toyota Camry at 4:15. It was quick and easy. Rick had just the car I wanted. He's easy going and knowledgeable, and not pushy. There was a little ding on the side door that I asked about, and he had a full buff and detail on the outside of the car for me to pickup 2 days later. it's clean and a smooth drive - love the Bluetooth system. It'll probably save my life - no more messing with my phone. I'm very pleased with the car. I'd go back to Rick in a second for my next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great to hear! We look forward to seeing you again!