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Sheehy Toyota of Stafford

(1,453 reviews)
Visit Sheehy Toyota of Stafford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday 11:00am–4:00pm 8:00am–5:00pm
2016 state dealer award
View 4 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (540) 307-3188 (540) 307-3188
Used (540) 307-3210 (540) 307-3210
Service (540) 307-3206 (540) 307-3206

Reviews

(1,453 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sheehy Toyota of Stafford from DealerRater.

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These guys are the Best!!!!!

Wow...where do we begin? The Carey's have purchased five cars from Sheehy and Rick Suarez...the consumate professional and greatest salesman ever! Drew and his entire team have always been fair, reasonable and a joy to work with. Service! And then there is Josh Hilbert....he has kept our cars well serviced and safe for many years. He's the best and is committed to excellence in all he does. Rick, Josh and the team worked in helping us through a battery situation and went the extra yard to get it done at no charge...we're customers for life!!!! Beverly Carey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to have you in our family !!! Thanks for the review!!

Proud honor of my first truck - 2013 Toyota Tundra

Our experience with Sheehy Toyota of Stafford began with interaction by email with Rick. Rick was very professional and accomodating to us visiting the dealership kind of last minute this past Sunday, 2 hours before they closed. He passed me to Doug who we found very funny, honest, and knowledgeable about trucks in general. I initially went looking for a Dodge Ram I had seen online that was no longer available. He then showed me a 2013 Toyota Tundra that I ended up purchasing that was a better truck overall, lower mileage, Toyota certified with a 7 yr 100K factory warranty -- all in all a better truck. The price was too hard to pass up. We were very pleased with the complete experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Great truck! Enjoy and thank you for the review!

Easy to work with and very friendly!

Rick was very friendly and helpful. I was there to buy out my leased vehicle. He helped me and was able to lower the loan terms that I had come with from my bank.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the high star rating and review! We appreciate your business!

Great experiance working with Toyota.

Thank you for all you help in finding us the right vehicle for our family. We really felt like you wanted our business and were willing to work with us.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are happy to have you as a part of our family. Enjoy your new car!

Simply Amazing!

I've purchased a few vehicles from this dealership, in particular from Rick Suarez, he's always been honest with me and my family and we have recommended him and this dealership to several friends and family members. Well I must say that I was even more amazed with the General Manager Brandon Stanhope! I've purchased several cars, suvs and motorcycles from dealerships all over the place so I can tell when people are just trying to push a sale and could care less about you once the deal is done. Brandon, Rick, and Yeneneh were nothing like that, even the finance manager D.J. Diehl was honest, forthcoming and patient during the entire process. I'm looking forward to my next purchase from this " SUPERSTAR " team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to have you as a loyal member of our family!! Enjoy your new car!

Excellent Car Buying Experience

Right Car, Right Time, Right Price. Super customer service on our recent Toyota Camry purchase from sales manager Mickey Ortiz, to wonderful sales associates Martin Hepburn and Sabrina Connolly and finance DJ Diehl. We'll definitely be back when we need a new car in the future. Thanks to the great Sheehey Toyota team for helping us get the right car, at the right price!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the high star rating and review! Enjoy your new car!

Just purchased my 2nd brand new Toyota Yaris & am loving it!

Since 2002 I’ve purchased 4 brand new Toyotas and several used cars from Sheehy Toyota of Stafford. This time I called an old, dear friend in upper management, Mr. Patrick Fox, and gave him my demands and intentions. He said someone from the sales department would be calling me back. Seconds later, Zach Upton called me and told me that a brand new Yaris would be exactly what I needed. This purchase very unique because it was all done over the phone. Zach tended to my needs personally, drove and picked up the car from another dealership, then washed it and fueled it up. All I needed to do was swing by and sign some paperwork. Truly no hassle. These guys always go above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are happy to have you as a loyal member of our family! Enjoy your newest car!!

Easiest Car Purchase

Went in looking at one 4Runner and Doug was able to find me exactly what I wanted in a cheaper version of the 4Runner. In and out in one day. Way too easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to review and rate us! Enjoy your new 4Runner!!!

Superior customer service!

We worked with Lee Ellerby on our car purchase. We were very pleased with the patience Lee had while we viewed a few different Toyota's until we made up our mind on what we wanted. Lee was a very positive, polite and friendly car salesman. We worked with Valerie in the finance department and she was also very friendly and a joy to work with. We are 100% satisfied with both our purchase and experience with Sheehy Toyota of Stafford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to review and rate us! We appreciate your business and look forward to seeing you again!

Excellent customer service

Searched for trucks online and was contacted by phone and email by Tom Zinck at Sheehy Toyota of Stafford. It was a pleasure working with him on the purchase of a new Tundra. I never felt pressured and he was very helpful in all aspects of my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to review and rate us Ted! We appreciate it!