Reviews
Best Ford Team in GA!
Handled my 2022 Bronco Order very well. The entire staff was patient & helpful - an incredibly professional team. Justin (my sales guy) kept me up to day through the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for bringing this to my attention. I apologize for the sales experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jeremy Smith General Manager jsmith3@Group1Auto.com
I’m thankful
I strongly recommend Michael as your next sales man. He was very friendly and assisted me throughout the entire process. He knows what he’s doing. Also mr. Marc his manager gave to me what I wanted. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Alexandre! Thanks for the review and kind words for Michael. We hope you love your new vehicle for years to come.
Great!
Go see oscar or brandon! Both of them did an amazing job! Got me in and out quickly and got me a great deal! Cannot say enough good things about this team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive review, David! We appreciate your business.
Good job-as usual
Fast, courteous and attentive. Sandra Ortiz listened and gave answers and addresses my concerns. She helped with some account cleanup and Ford Pass questions. Great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Steve for your kind words! We look forward to your business with us again!
Service department
Candence was very attentive and work hard to ensure the problem is solved. Took truck in for brake issues and vibration during driving. Seems both have been repaired properly and in good working condition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear you had such an outstanding experience working with Candence. We thank you for your business and look forward to your next visit!
New F150 purchase
Brandon provided great customer service during the purchase of our new F150! Would definitely recommend anyone looking new vehicle to ask for Brandon in sales!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!
Great experience
Great experience. Took a little longer than I hoped For repairs , but it seems everyone is a little backed up nowadays. excellent work was done !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Dale. We're glad that you had an excellent experience with your recent service visit.
Great service
I was appreciative to get an appointment at Jim Tidwell’s Service center as many dealerships did not answer, return phone messages, or have any appointments. Johnny kept me informed as to what was happening with my vehicle, checked in with me before making any repairs, and let me know promptly when my car was ready. I am completely satisfied with my experience and would recommend Jim Tidwell to any other Ford owners.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Lindsey for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Service Department
Candace in service was so helpful and very pleasant. I would definitely go back to the service department. It was also very clean and organized.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Joyce for your kind words! We thank you for your business and look forward to your next visit!
Honest
They were honest about the repair needed and did not push when I chose to take it to a specialty shop for the work. They are always pleasant and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!