Reviews
Great service by VC.
Great service by VC. He found my car and had it delivered in a few days. He was very knowledgeable about the Bronco. The pickup and purchase process were easy. I would buy from him again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jim Tidwell was able to solve my problem with a warning
Jim Tidwell was able to solve my problem with a warning light on my wife?s Lincoln MKX that another dealer could not fix. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!
Jonathan Maran is the best service advisor in the
Jonathan Maran is the best service advisor in the business. I had service done on my truck and he went above and beyond to make sure myself and my 2 year old daughter were taken care of. I have never been more impressed with a company than I was today. I am convinced Jim Tidwell ford is all about the people.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Chris, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Tidwell Ford! If you have any further questions, please give us a call. We're always happy to help!
It feels very personalized when you’re there.
It feels very personalized when you’re there. It’s a big dealership but you don’t get that you’re just a number feeling . I’ve used them for service and just recently bought a used truck from them . It was a pleasant experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Marikosan, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The crew toke care of my truck, really good attention,
The crew toke care of my truck, really good attention, definitely I will come back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Diego, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have nothing but praise for the Jim Tidwell Ford
I have nothing but praise for the Jim Tidwell Ford Service Department. We began coming here in 2023. On April 24, 2025, Justin, Service Advisor, took care of our our 2020 Ford Escape. I was there to get an oil change and tire rotation. The tech completed a multi-point inspection and found our battery was near expiration and tested poorly. Shortly thereafter we had a fully serviced vehicle and a new battery so we can travel with confidence. Another great job done by the crew at Jim Tidwell Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ken, we're happy you found our staff to be so supportive during your experience here at Jim Tidwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have nothing but praise for the Jim Tidwell Ford
I have nothing but praise for the Jim Tidwell Ford Service Department. We began coming here in 2023. On April 24, 2025, Justin, Service Advisor, took care of our our 2020 Ford Escape. I was there to get an oil change and tire rotation. The tech completed a multi-point inspection and found our battery was near expiration and tested poorly. Shortly thereafter we had a fully serviced vehicle and a new battery so we can travel with confidence. Another great job done by the crew at Jim Tidwell Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found Justin to be so supportive during your experience here at Jim Tidwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.
Nestor was polite and informative.
Nestor was polite and informative. I got an oil change in the time that was estimated. I was able to use my Ford Pass points, so no out of pocket expense. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Candice, we're happy you found Nestor to be so supportive during your experience here at Jim Tidwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everyone was really nice and pleasant.
Everyone was really nice and pleasant. That made my experience that much better. I really would recommend this dealership to anybody.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
Kelsey was very efficient.
Kelsey was very efficient. The dealership always does an excellent job when I bring our vehicles in for service and we have been doing business with them for a number of years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gregory, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.