Jim Click Nissan

Sales associate Venessa Pain was the reason we just purchased a new vehicle, she really earned the sale. Because of inventory shortages, for several months she maintained contact with me and notified me upon the arrival of the vehicle I wanted. Then she professionally, courteously, and very honestly assisted my wife and I purchase the vehicle at fair and reasonable price. There was no hard sell or misrepresentation of any feature or dealer add-ons. Just a very smooth transaction and we could not be more pleased with our new car. If you want a fair deal from a very professional and reputable person, ask for Venessa Pain.

This afternoon I walked into Jim Click Ford on 22nd and Wilmot. I had been shopping around for the right truck for my wife, (she loves trucks) since at the end of this month we will be celebrating our 2nd wedding anniversary. Like I just said I went there to look at the inventory. When I came in I was introduced to Mr. Robert Mooney. This gentleman was what any sales department of any dealership would love to have in their team. Mr. Mooney guided me through the parking lot and showed me a few truck options. He was very detail in his explanations and super informative, very knowledgeable, friendly, willing to go the extra mile in order to assist me make a wise and smart purchase decision. He was a true professional. I can honestly say that what really made me take the decision of purchasing this truck was yes the quality of the Ford Ranger but most important the way Mr. Mooney treated me he really made me feel comfortable, I felt relaxed and really not pressure at any time. I can truly say that I have been in many other dealerships, I have purchased serval cars in the last 20 to 25 year and I have never felt more relax and in free to express myself. All these is because the great job Mr. Mooney did to assist me in making my final decision. This has been the best car purchasing experience I have had in the past 30 to 40 year. I would recommend Jim Click Ford and Mr. Mooney to all my friends and family when it comes to the purchasing of their next car. Thank you Jim Click Ford and huge kudos to Mr. Robert Mooney. I know my wife is going to be ecstatic when she gets the car toward the end of this month in celebration of our Anniversary. Respectfully Cesar A. Vinueza USA Army Officer Retired .

I need the oversold maintenance for life, and it has three recalls! and no spot available for over a year!! insane!! open a shop that does nothing but oil changes, that would be nice. oh, I forgot COVID led to this debacle. sell you a car, sell you the maintenance for life and then you can't use it. this should be criminal.

I wouldn’t recommend anybody do business with these people. They will not provide honest customer service. If you see this go read the google reviews. If that isn’t enough look up the BBB reviews. Unbelievable. They sell a maint for life thing that is a total 1000 dollar sham. They do not have the capacity to provide the service to all their customers in a timely manner. Vanessa (if she’s not on vacation) is snarky and unhelpful, uninformed and basically just no help like I said. Scott the “manager” is more fit to manage a daycare, which he isn’t far from doing with the ‘young and dumb’ vibe they have at his location. Save yourself the headache and take your money somewhere else. If you do buy a car mark my words they will push a survey down your throat and literally give you a cheat cheat with the answers they want you to give.

Clicking and popping in the front end of my brand new nissan altima, and broken weld on the passenger door. Nissan had it for 1 day shy if a month. Pick up the car and they put some sort of caulking in the hole and painted it and the front end is just as bad. Found the tenting is bubbled on all back windows. They couldn't find the keys so I suggested maybe they look in the car..that is where they were found. Shane Criat the manager is VERY unprofessional and tried to intimidate me over the phone by bringing up the fact that he knew I had called nissan corporate and that he had read both of my reviews. I do not get intimidated and will be getting the issues resolved at another Nissan AND filing a complaint against him and the so called collision manager at Jim click auto mall

I have been going there since 2005 with every nissan I bought, but something has changed. No more smiles or greetings, they act like they hate their job and the people that come in. All the time I have gone I never had a problem until now. I left and had to come back because it was obvious they never checked my tires. also charging $67.00 in labor to replace my cabin filter? REALLY!!! I am really in doubt now if my car was even checked. Free oil change is not worth the headache, won't be back and next car will be other than Nissan.

Feeling very frustrated ... Been having issues with a vehicle that I am still paying off . Been trying to get a hold of people someone answers than sends me to a person that should help but no one answers and I have left multiple voicemails and no one will call me back . I am really sad about this service . They were easy to sell me the car but not easy to get a hold of when I have questions . Would not buy a vehicle from here again....

I own a 2013 Nissan Leaf. I love the car but I do not like the attitudes of the dealership in their parts, service, or sales departments so I won't be returning for services nor a new car when its time!

I stopped going here for service, and I have three Nissans, because the service personnel are so arrogant and condescending (they talk to you as if you were a child). After years of not going I took a car for minor paint and damage repair, the individual at the collision center (Jeff) reconfirmed the arrogance and elitist attitude of this Agency. I will never return.

I have a 2016 Nissan Altima. Transmission broke and we took it to the dealership cause it had warranty. Few months later it broke again and I had to pay $3000 dlls cause the warranty expired. The place told us that the transmission was in poor condition, the dealership never touched it, no maintenance at all. So is this what maintenance is for? Will never go back to Jim click.