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Jim Click Ford-Lincoln

(1,008 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 235-3526 (888) 235-3526
Used (888) 488-2414 (888) 488-2414
Service (866) 414-3761 (866) 414-3761

Reviews

(1,008 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great services

Ford escape Service was fast and professional. Staff very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thomas

Everyone was awesome, thank you for another good truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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USED 2014 150 TRUCK

2014 150 USED TRUCK SERVICE DEPT DID GREAT JOB, WAS A LITTLE DISAPPOINTED WHEN I REALIZED ONE OF THE TIRES WAS A FIRESTONE NOT A MICHELON LIKE THE OTHER THREE, DIDNT CATCH IT WHEN WE TOOK POSSESION OF THE TRUCK SO ASKED OUR SALES MAN WHEN WE TOOK IT IN FOR SERVICE HE SAID THERE WAS NOTHING THEY COULD DO, SO I WILL HAVE TO BE MORE OBSERVANT IF I PURCHAS ANOTHER VIECHEL FOR THERE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review

I brought in my 2012 Ford Escape because of a recall. My service advisor, Pete Quezada was courteous and efficient, as usual. Also, the shuttle driver, Aaron Puente, was absolutely delightful. It was a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good job

Great service. Problem was taken care of in expeditious manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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9 months and 50k miles

Truck was in for service, oil change, no appointment but taken in promptly. There was a bit of a snafu with wrong oil and draining the transmission fluid, but was all sorted out. The rep kept me informed all the time and was very attentive to anything I needed while I waited. I am very impressed with their admission of a mistake and their promptness in correcting it, and how well they kept me informed on the progress. Good people work at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent all around!!

The service was excellent. Even though we were late our service manager still got us in and keep us informed on what was happening.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tim Boyd

F-150. It took a lot to sway me away from the Toyota Tundra, but it did seem that Ford was trying to do more to make the truck more fuel efficient. We purchased a truck with the Ecoboost engine hoping to keep some sense of fuel economy. Also, it seemed like Ford was offering more rebates/incentives than what I was receiving at Toyota. Craig (salesman) and Jim (service) were patient and available to answer questions, as it's been sometime since we've purchased a Ford product. Time will tell if we made the correct choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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ford escape buyer

have a ford escape,servies good,staff good,advisor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Completely satisfied

The service Advisor, Mark Dluehosh, was very helpful. He checked on us several times and kept us updated on the progress of the work being done on our vehicle. We are very pleased with our experience at your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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