Reviews
Horrible service
Horrible service. Excruciating long wait. Poor communication. Didn?t fix the problem. Expensive and did not care to look up my warranty.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jevon, we are deeply disappointed by your experience at AutoNation Chevrolet West Austin. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 309-0028 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Easy scheduling
Easy scheduling and great service. Service rep was able to answer any questions I had when I dropped off my vehicle and at time of pickup.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Paulina, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
I had annual service on my 2019 Corvette, plus they
I had annual service on my 2019 Corvette, plus they investigated a small leak. Jaden, my service rep. was fantastic!! Timely updates, very fast service, and all completed within a couple of hours. Just outstanding! I am very pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Between Auto Nation and Capital Chevrolet, my personal
Between Auto Nation and Capital Chevrolet, my personal opinion is that my sales representative and management at Auto Nation understood what my expectations were and we able to come to a mutual agreement. I would highly recommend Auto Nation for anyone looking to purchase a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Awesome Awesome Awesome they deserve a 10+ rating very
Awesome Awesome Awesome they deserve a 10+ rating very helpful and patient and explain all things and answered all questions we had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great experience start to finish, was definitely worth
Great experience start to finish, was definitely worth the trip from Corpus Christi to Austin.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Super quick and easy process.
Super quick and easy process. Jaden was a dream to work with. Would definitely recommend him and the dealership to my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Chevrolet West Austin and we hope to be of service again in the future.
New Equinox
Very helpful and courteous salesman. Smooth process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Melvin! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Been trying to get my check engine light fixed since I
Been trying to get my check engine light fixed since I bought the truck last December and always get the run around. To top it off, took 3 hours for an oil change and to get told too bad on the check engine light. Asked to speak to the general manager but apparently he was out to lunch the entire 3 hours I was there. Those are some great perks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we're disappointed to hear of the negative experience you had at our location. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 309-0028 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!
I truly appreciate the dedicated service from my service
I truly appreciate the dedicated service from my service advisor. Jaden Selucky was professional and timely in his communications! He is an asset to the AutoNation team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us, Cynde_jones! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!