Reviews
Tired of the service department and continually having
Tired of the service department and continually having issues. Why does it take a week to get a diagnostic on a vehicle?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (512) 309-0028 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Already did that and spoke to the new service manager and issue was never resolved.
My pleasant surprise
This was the first time I have ever able to enjoy buying a car. They made the experience quick, pleasant and dare I say painless. The sale staff was courteous and personable and had researched my needs and wants based on my online input and when I arrived had selections and suggestions ready for me. I was in and home with my car within in about three hours. REALLY!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Paul, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mr. Bastidas was amazing, friendly and understanding!
Mr. Bastidas was amazing, friendly and understanding! What you want is what they will push for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
They were awesome.
They were awesome. They were helpful non pushy. Answered questions that I had in a timely fashion.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Was very happy with the service I received.
Was very happy with the service I received. It was very prompt & everything was handled by Jaden Selucky very well. I had not met Jaden before but I was very pleased with his attentive service. Thank you ,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Merlietx, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer
I have been using Autonation for 20 years and they always do an amazing job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Teri, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!
A great service experiance!
A great service experiance! Jaden took care of my needs completely and quickly. Exemplary employee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Awesome experience - Jaden and his team were great and
Awesome experience - Jaden and his team were great and will be a returning customer. Got the job done in a great timespan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kartal, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Austin! We look forward to your next visit! Take care!
I had Jaden and I called late originally but luckily he
I had Jaden and I called late originally but luckily he was the only employee still there. He took my information down and was able to get me in early in the morning the next day. As a college student I didn’t have much money to afford get my card fixed so he talked to his manager and was able to get me a price I could work with in super thankful for his hard work. If I ever need something done on my car I’m coming back and asking for Jaden for sure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ephraim, we're happy you found Jaden to be so supportive during your experience here at AutoNation Chevrolet West Austin. We always strive to provide personable and excellent customer service. Thank you again for the review!
It’s the second time buying a car in AutoNation Chevrolet
It’s the second time buying a car in AutoNation Chevrolet West Austin. Brooks been a outstanding person helping me out with the best interest for the customers, also managers been outstanding as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!