Reviews
Great service. clean facilities
Comfortable waiting area, amenable staff. Had to have steering wheel tweaked to straighten it and, after having worked on the front end most of the day, the tech just took care of it. No grumbling and it was 100+ degrees!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave this review, Scott. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Regards, Jim Selaiden, General Manager support@hoppermotorplex.com
High quality cars, great pricing and service
Honesty and straight forward. High quality cars, and great communication. Bought a great 2015 BMW X5 50i for a great price. All the employees were very nice and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Hopper Motorplex. Congratulations on your 2015 BMW X5 50i! If you have any further needs, do not hesitate to stop by for a visit. Regards, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
Customer for Life, Thanks Trent B.
I worked with Trent in 4x4Works. He was absolutely phenomenal. My truck has very limited after market parts and Trent and the shop were able to find the exact pieces to this puzzle. I will definitely be back and will recommend Hopper Motorplex and 4x4Works to all my friends and acquaintances. Thank you very much for the great service and experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Until next time, take care! Regards, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
One Stop Shop
I was able to purchase the items and have them installed at the same place. The overall workmanship seems to be decent except that the speedometer is not working. I have not had time to bring it in to have it fixed as of yet.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great rating. We hope to work with you again and resolve this issue. Regards, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
purchase of F250
If I grade this on the sales man it would be great as far as personality and attitude. However the mistake that was made on the purchase order ruined the buying experience.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great rating. We appreciate your feedback. Until next time, take care. Regards, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
Hooper motorplex
Great service very fast and extremely easy to work with..took care of all the repairs needed to my new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Regards, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
Great Experience, fast purchase process
We worked with Ernie, he is very personable and we enjoyed working with him. The deal was fair for the type of car we were looking for. Most car deals take hours to complete this one took 1-1.5 hrs, from when we walked in. This is how it should be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback, Chris. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Ernie. Please let us know if we can ever help you in the future. Regards, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
Great service, Knowledgeable staff.
No hassle deal. The salesman was knowledgeable of the vehicle but when I had a question he wasn't 100% sure of he enlisted one of the mechanics to provide the answer instead of giving me mis-information.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
Timely polite service
Service was provided very quickly and within the timeframe projected. Even though I was just getting a $7 scooter inspection, I was treated very well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt and courteous service. If there is anything more that we can do, please come back and see us again. Take care! Regards, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
Great experience
David answered every question and was a huge help in finalizing the details of the purchase. It was my first time financing a bike and David and Hopper made it a great first experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that David was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Regards, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com