Reviews
Excellent Service
I purchased a 2017 Chevy Camaro SS. Gorgeous car. My salesperson Sean was great. They worked with us and ensured we got the best deal. Great environment. I would return and I recommend the dealership for other looking for great quality.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am happy to hear that your time spent with Sean was pleasant. Congratulations on your new 2017 Chevy Camaro SS! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
Great place to purchase a vehicle
Jason Powell is a great salesman!!! I would purchase from him again and again! I would recommend anyone interested in looking to buy a vehicle, buy from him and Kyle!!! Great team
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
Great service and very talented sales associate
Great sales associate with Trent Barden. Products were delivered on time at the agreed upon terms. Had some challenges with the tool box and elected to move in a different direction.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
Quick response
Quick response, will get back tomorrow with other things. Excellent service so far. I'm totally satisfied with Kyle. We will see how the process will go if I make the purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for letting others know about your experience at our dealership. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
Ernie Pezzola.........BEST PRODUCT SPECIALIST EVER!
I RECENTLY BOUGHT MY 2010 YAMAHA STRATOLINER FROM HOPPER MOTORPLEX. THIS WAS FOR ME A FIRST. I LIVE 1800 MILES AWAY IN LOUDON NEW HAMPSHIRE, BUT THERE WERE NO BIKES THAT I WANTED OR COULD AFFORD AROUND MY AREA SO I STARTED EXPLORING THE INTERNET I LANDED ON THE EXACT MODEL AND PRICE WITHIN MY BUDGET ON HOPPER WEBSITE, IT WAS EASY TO NAVIGATE HAD EXCELLENT PHOTOS FOR ME TO VIEW. I MADE FIRST CONTACT WITH PROBABLY ONE OF THE BEST PEOPLE TO DO BUSINESS WITH MR. ERNIE PELLOZA. ERNIE WAS ALL ABOUT GIVING ME THE INFO I NEEDED TO MAKE AN EDUCATED DECISION. NO PUSHING ME AROUND, HE MADE ME FEEL VERY COMFORTABLE THROUGH OUT THE ENTIRE BUYING PROCESS AND NOT TO MENTION THE SHIPPING AS WELL. I KNOW THAT FROM MY EXPERIENCE THAT I WOULD PURCHASE ANOTHER VEHICLE FROM ERNIE. HE EXEMPLIFIES WHAT IT MEANS TO BE TRULY GREAT AT CUSTOMER SERVICE. I WANT TO SEND A BIG THANK YOU TO ERNIE PEZOLLA, DAVID NEWTON, AND ALL STAFF FOR THEIR HARD WORK AND DELIVERING ON ALL LEVELS. BEST REGARDS FROM (SNOWY LOUDON,NH) CHRIS R
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
At Hopper Motorplex, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
Super Easy process
They are so easy to work with - they make sure you feel comfortable and welcome and make the process so quick and easy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience at Hopper Motorplex! Feedback from our customers is one way that we know we are achieving our goals. Please let us know if we can assist you again! Sincerely, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
Trustworthy, transparent
First of all, the pricing was spot on. I looked at a lot of vehicles and yours was the most agreeable/reasonable. The sales agent (Ernie) I worked with was very experienced and really won my trust. The whole process felt transparent and I feel you are a straight shooters.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful feedback. At Hopper Motorplex, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
Chevy Camaro
Great Customer Service. Sales and Management are great and very helpful. Communication was great too. Questions were answered and great vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
Oil Change
Trent was just awesome. So nice! They were quick and efficient. He answered all my questions and concerns. And he gave me a few tips to help with my issue.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for your wonderful review of Hopper Motorplex and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com
I had a great experience
I purchased my first Harley Davidson from Hopper Motorplex, and it was a very good experience. I dealt with David Newton. The store was very clean and modern and had a ton of vehicles to choose from. David answered all my questions and was extremely helpful. He even helped me load the bike and strap it down on the trailer. I will check there first the next time I need a vehicle and I recommend people to check them out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jason Letkey General Manager 214-544-0102 j.letkey@hoppermotorplex.com