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Auto Showcase of Carol Stream

(84 reviews)
Visit Auto Showcase of Carol Stream
Sales hours: 10:00am to 7:00pm
Service hours: 10:00am to 7:00pm
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Sales Service
Monday 10:00am–7:00pm 10:00am–7:00pm
Tuesday 10:00am–7:00pm 10:00am–7:00pm
Wednesday 10:00am–7:00pm 10:00am–7:00pm
Thursday 10:00am–7:00pm 10:00am–7:00pm
Friday 10:00am–7:00pm 10:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
(630) 517-2454 (630) 517-2454

Reviews

(84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Showcase of Carol Stream from DealerRater.

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Went in to look at a beautiful 2021 Camaro ZL1 but ended

Went in to look at a beautiful 2021 Camaro ZL1 but ended up buying a 2022 Challenger HellCat! I dealt with Issac he was great! I traded my 2016 Mustang and they gave me a solid trade in price. I couldn’t be happier with them and will be back when I’m in the market again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We have been looking to buy our kids a Tesla and went to

We have been looking to buy our kids a Tesla and went to Auto Showcase. That had a nice selection and we delt with Jim and he was very helpful. We drove 4 different models and he was never pushy. We ended up leaving with a 2021 Model Y for a great price. I’d highly recommend this place to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Very clean and welcoming environment, met my expectations

Very clean and welcoming environment, met my expectations of amazing service. All kinds of cars, worth checking out for anyone looking.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Ive gotten 2 cars from them!

Ive gotten 2 cars from them! The service was great and i had no problem in my purchase process. The cars are great also!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Very happy customer!

Very happy customer! I’m so glad I checked this place out while on my search to buy my wife a new car. Many options and price ranges, but was quickly helped to narrow down my search and find the one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Probably the most apathetic dealership experience I've

Probably the most apathetic dealership experience I've had. After scheduling a time to see the car, arranging child care so my wife could come with then driving an hour and a half I was met with "we don't do test drives with out a deal". Run your dealership how you want but at least be upfront with people. If I take the time to narrow down my search to two cars then bring my wife with for the final decision and drive an hour and a half one way I'm not spending 3 hours putting together a contract with financing for the privilege of driving your car. I expect better from a dealer asking $4k above market average.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
5 people out of 7 found this review helpful. Did you?
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Was shopping for a Cadillac CTS the past week filled out

Was shopping for a Cadillac CTS the past week filled out there online "pre approval " app and never heard a word from them again. But the dealership decided to aquire 3 hard credit enquires on my credit report and not even a well sorry Marty nothing. Stay away from this predator type dealership!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dealer failed to respond to my offer.

Dealer failed to respond to my offer. Maybe they were offended by it? The offer was for approximately 15% less than the asking price. Why not respond "no" instead of no response whatsoever?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
2 people out of 4 found this review helpful. Did you?
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Great place to buy a car, amazing selection of high end

Great place to buy a car, amazing selection of high end vehicles, friendly staff and quick purchase process. They have a great work ethic and everyone is busy at Auto Showcase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent dealing with Auto Showcase of Carol Stream.

Excellent dealing with Auto Showcase of Carol Stream. I was very happy how smoothly the deal went through. Of course being so far away makes it feel awkward, but the facts were otherwise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

I have been very happy with how this deal worked out. Auto Showcase of Carol Stream was very easy to deal with paperwork wise. Since the car was a long way away from me there is always a little fear on what the car is, but they got me videos first hand and of course had lots of photos of vehicle up front. I would not hesitate to work with them again!