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Auto Showcase of Carol Stream

(82 reviews)
Visit Auto Showcase of Carol Stream
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Sales Service
Monday 10:00am–7:00pm 10:00am–7:00pm
Tuesday 10:00am–7:00pm 10:00am–7:00pm
Wednesday 10:00am–7:00pm 10:00am–7:00pm
Thursday 10:00am–7:00pm 10:00am–7:00pm
Friday 10:00am–7:00pm 10:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
(630) 517-2454 (630) 517-2454

Reviews

(82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Showcase of Carol Stream from DealerRater.

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Best car buying experience ever.

I bought a Challenger on line from Jack D. He is the man to deal with. He described the car in great detail. He called and emailed me back exactly as he said he would. On the day I decided to comit to buy the car Jack was off work and he still called me and did everything I asked to complete the sale. That’s right, on his day off he spent a few hours of his own time to take care of his customer. Thank you Jack D. and everyone involved with my Challenger purchase. Michael H. Kingston Springs Tn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Les ct/ma

I traveled from CT on 7/14 to view a BMW Z3M 2000 Auto Showcase picked me up and dropped me off at the airport.(thanks Miles)When I got to the showroom the cat was ready for the test drive.(lots of fun)There was no pressure to buy but I did. The car arrived in MA on the evening of 7/17.I have bough a lot of cars over the years best experience yet. Thanks agene Jim.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy Purchasing Expierence

We saw a used corvette online and we called and asked if it was available made an appointment for Saturday and went down to test ride it and drove home in it less than a hour later. Great people great experience Jim was our salesman would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Cars! Great Service!!

Bought my dream 14 GT500 here. Salesman was easy to get along with and they made the buying process simple and easy. They shipped the car to me in Arizona. Honest good people to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy to work with

Very simple to work with. The price online was very responsible and they worked out a great deal over all. The financing and paperwork went quick and easy. No surprises

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great truck...great price

I bought a Tacoma truck from this dealer. I am very satisfied. Miles was great to deal with and there was no pressure or sales tactics. I was able to take a test drive and it was a very positive experience. Thanks auto showcase!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jerry

Looked online for a car for my teenage son. Found one we were interested in. Emailed for availability. Emailed me back it was. Went in to test drive. Traded my sons Kia Sorento. They were very fair and willing to work with us. Bought the car. Son loves the Dodge Nitro. Even gave a warranty on 2007.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No salesman

When ther looking at Saab (red). After walking the whole lot , no one came out to greet us. And we waited by the car . And still no one. Won't go again, came from Wisconsin too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Deceptive sales practices.

Went to see a car listed on the internet for ~25K. When I went with the salesman I asked why it was on sale for so long, gave me some song and dance about how they keep their nicer cars inside until its nice out, which wasn't likely since A) It was on sale since end of summer last year and B) Its a lower tier compared to the other cars they sell and C) anybody would know since its listed online. As soon as we walked out I saw the sticker price, and was in shock. 27,999K which wasn't far off for that car if I went back in time 7 years ago and it rolled off the factory. I asked the salesman about the price, and was told that they *just* lowered it from a higher price (yeah right) so I was in luck. I pointed out the price they listed all over on cars.com and autotrader, was told they do not honor internet prices. Pointed out the fair retail price from NADA, but the salesman would have none of it. I could not have driven off that parking lot fast enough. Do not reward shady dealers like this with your business. If you are one of those people who have more money than sense, do us all a favor and stick to a reputable dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

2007 Corvette - Dream car

Salesman "Jack" worked with me over the phone and via text message in me buying my dream car. He even provided a cell phone video detailing a complete walk-around with the car running. He coordinated shipping to SD within 2 weeks and took care of every little detail. His involvement did not stop there. He has promptly provided help and assistance in answering any questions I have had post-sale and delivery. Please ask for Jack if you need help buying your dream car

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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