Reviews
trash don’t buy from them
Was Rude and trued to offer half of what my trade in was with because “clutch was slipping” all bs xxxxxxxx dealer waste of time
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buyer Beware
A family member purchased a car long-distance from Auto Showcase of Carol Stream, and BUYER BEWARE… the salesman said the car was perfect, and with the low mileage of the vehicle, ‘perfect’ was a real possibility. The car was delivered needing both mechanical and cosmetic repairs, and stinking to high heaven of cigarette smoke (the salesman swore no one smoked in the car and that it had no adverse odors). My family member paid out-of-pocket for the repairs and the de-stenching, and was reimbursed for *some* of it by Auto Showcase of Carol Stream, but only after threatening a lawsuit in his own home state, hundreds of miles from Illinois. Now, the car was far from a clunker and was worth buying, but it was definitely misrepresented and worth thousands less than he paid for it. I have personally purchased cars long-distance and had nothing but great experiences, but this place? If you can’t go to Auto Showcase of Carol Stream to see (and smell) the car yourself, my advice is to stay away.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car buying experience ever.
I bought a Challenger on line from Jack D. He is the man to deal with. He described the car in great detail. He called and emailed me back exactly as he said he would. On the day I decided to comit to buy the car Jack was off work and he still called me and did everything I asked to complete the sale. That’s right, on his day off he spent a few hours of his own time to take care of his customer. Thank you Jack D. and everyone involved with my Challenger purchase. Michael H. Kingston Springs Tn.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Les ct/ma
I traveled from CT on 7/14 to view a BMW Z3M 2000 Auto Showcase picked me up and dropped me off at the airport.(thanks Miles)When I got to the showroom the cat was ready for the test drive.(lots of fun)There was no pressure to buy but I did. The car arrived in MA on the evening of 7/17.I have bough a lot of cars over the years best experience yet. Thanks agene Jim.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy Purchasing Expierence
We saw a used corvette online and we called and asked if it was available made an appointment for Saturday and went down to test ride it and drove home in it less than a hour later. Great people great experience Jim was our salesman would recommend him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Cars! Great Service!!
Bought my dream 14 GT500 here. Salesman was easy to get along with and they made the buying process simple and easy. They shipped the car to me in Arizona. Honest good people to do business with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy to work with
Very simple to work with. The price online was very responsible and they worked out a great deal over all. The financing and paperwork went quick and easy. No surprises
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great truck...great price
I bought a Tacoma truck from this dealer. I am very satisfied. Miles was great to deal with and there was no pressure or sales tactics. I was able to take a test drive and it was a very positive experience. Thanks auto showcase!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jerry
Looked online for a car for my teenage son. Found one we were interested in. Emailed for availability. Emailed me back it was. Went in to test drive. Traded my sons Kia Sorento. They were very fair and willing to work with us. Bought the car. Son loves the Dodge Nitro. Even gave a warranty on 2007.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No salesman
When ther looking at Saab (red). After walking the whole lot , no one came out to greet us. And we waited by the car . And still no one. Won't go again, came from Wisconsin too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
