Reviews
buyers beware
very rude salesman named Jim didn't want to give me the time of day like i was stupid for asking questions, if this is the type of people you have working for you then i will take my business to another dealer which i did !
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
2018 Audi Q7
From the time I called about my new Q7 til I walked in the Beautiful Facility my process with John was quick gave me more than I wanted for my trade was in and out within an hour. 5 star dealership would recommend anyone to buy or to sell to them, Family owned no corporate bs fees.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service, Car was as described.
Bought a perfect 2013 Ford Mustang GT. Jimmy described the car perfectly. Great Service! Got $1000 more for my trade than the last dealer offered me. Great facility and great people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyer Beware !
If your looking for an offer on a trade lower than your expecting, this will be the place for you,they will insult you before you make your visit to the dealership for sure!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mike R
Response time was lightning fast, they had the Z06 pulled up when I got there and was in and out in less than a hour!! Friendly staff and great overall experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
If you’re looking for a great used vehicle this is the place to shop! Very friendly salesman who made me feel very comfortable. Auto Showcase will go above and beyond for your business. This is my second vehicle I have purchased from them and I will always go back!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
What a great time my salesman Jim was courteous and very helpful. Made it fun and easy to buy our Toyota Truck. I will be recommending Autoshowcase to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service, Car was as described.
Bought car with out coming in. Jim was Great. Described the car as it was. Financed it and delivered it with no issues. Very personable and helped me with everything from start to finished. Will definitely check them out again and to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
trash don’t buy from them
Was Rude and trued to offer half of what my trade in was with because “clutch was slipping” all bs xxxxxxxx dealer waste of time
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buyer Beware
A family member purchased a car long-distance from Auto Showcase of Carol Stream, and BUYER BEWARE… the salesman said the car was perfect, and with the low mileage of the vehicle, ‘perfect’ was a real possibility. The car was delivered needing both mechanical and cosmetic repairs, and stinking to high heaven of cigarette smoke (the salesman swore no one smoked in the car and that it had no adverse odors). My family member paid out-of-pocket for the repairs and the de-stenching, and was reimbursed for *some* of it by Auto Showcase of Carol Stream, but only after threatening a lawsuit in his own home state, hundreds of miles from Illinois. Now, the car was far from a clunker and was worth buying, but it was definitely misrepresented and worth thousands less than he paid for it. I have personally purchased cars long-distance and had nothing but great experiences, but this place? If you can’t go to Auto Showcase of Carol Stream to see (and smell) the car yourself, my advice is to stay away.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase