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Auto Showcase of Carol Stream

(82 reviews)
Visit Auto Showcase of Carol Stream
Sales hours:
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Sales Service
Monday 10:00am–7:00pm 10:00am–7:00pm
Tuesday 10:00am–7:00pm 10:00am–7:00pm
Wednesday 10:00am–7:00pm 10:00am–7:00pm
Thursday 10:00am–7:00pm 10:00am–7:00pm
Friday 10:00am–7:00pm 10:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–6:00pm
Sunday Closed Closed
(630) 517-2454 (630) 517-2454

Reviews

(82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Showcase of Carol Stream from DealerRater.

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buyers beware

very rude salesman named Jim didn't want to give me the time of day like i was stupid for asking questions, if this is the type of people you have working for you then i will take my business to another dealer which i did !

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
4 people out of 5 found this review helpful. Did you?
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2018 Audi Q7

From the time I called about my new Q7 til I walked in the Beautiful Facility my process with John was quick gave me more than I wanted for my trade was in and out within an hour. 5 star dealership would recommend anyone to buy or to sell to them, Family owned no corporate bs fees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service, Car was as described.

Bought a perfect 2013 Ford Mustang GT. Jimmy described the car perfectly. Great Service! Got $1000 more for my trade than the last dealer offered me. Great facility and great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer Beware !

If your looking for an offer on a trade lower than your expecting, this will be the place for you,they will insult you before you make your visit to the dealership for sure!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Mike R

Response time was lightning fast, they had the Z06 pulled up when I got there and was in and out in less than a hour!! Friendly staff and great overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

If you’re looking for a great used vehicle this is the place to shop! Very friendly salesman who made me feel very comfortable. Auto Showcase will go above and beyond for your business. This is my second vehicle I have purchased from them and I will always go back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

What a great time my salesman Jim was courteous and very helpful. Made it fun and easy to buy our Toyota Truck. I will be recommending Autoshowcase to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service, Car was as described.

Bought car with out coming in. Jim was Great. Described the car as it was. Financed it and delivered it with no issues. Very personable and helped me with everything from start to finished. Will definitely check them out again and to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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trash don’t buy from them

Was Rude and trued to offer half of what my trade in was with because “clutch was slipping” all bs xxxxxxxx dealer waste of time

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Buyer Beware

A family member purchased a car long-distance from Auto Showcase of Carol Stream, and BUYER BEWARE… the salesman said the car was perfect, and with the low mileage of the vehicle, ‘perfect’ was a real possibility. The car was delivered needing both mechanical and cosmetic repairs, and stinking to high heaven of cigarette smoke (the salesman swore no one smoked in the car and that it had no adverse odors). My family member paid out-of-pocket for the repairs and the de-stenching, and was reimbursed for *some* of it by Auto Showcase of Carol Stream, but only after threatening a lawsuit in his own home state, hundreds of miles from Illinois. Now, the car was far from a clunker and was worth buying, but it was definitely misrepresented and worth thousands less than he paid for it. I have personally purchased cars long-distance and had nothing but great experiences, but this place? If you can’t go to Auto Showcase of Carol Stream to see (and smell) the car yourself, my advice is to stay away.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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