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McGrath Acura of Morton Grove

(804 reviews)
Visit McGrath Acura of Morton Grove
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed 8:00am–3:00pm
New (847) 929-9627 (847) 929-9627
Used (847) 929-9438 (847) 929-9438
Service (847) 410-8412 (847) 410-8412

Reviews

(804 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Acura of Morton Grove from DealerRater.

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Best car buying experience

Bought a new 2014 Acura MDX AWD with Tech package. My sales guy was Elson, and he couldn't be any nicer! Best sales guy I've ever dealt with. He was kind, honest, and very knowledgable. They gave me the best deal on my trade in, than any other dealership I had gone to. I also got a great deal on my new MDX! From start to finish, everyone we dealt with was the absolute best...Elson, Ed Degrange, Bruce, and even the finance guy! Best overall car buying experience I've ever had...didn't have to haggle, and I never felt a high pressure sales pitch. Bravo McGrath Acura of Morton Grove! I'll be sending all my friends here! By the way, I am absolutely loving my new MDX!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oh Harry!

Harry, Thank You. You are by far the best Car Salesman we have ever worked with. You seemed more interested in showing off the MDX than trying to talk me into purchasing the vehicle. You sold the vehicle based on it's quality rather then a song-and dance routine. I appreciate your sincerity and honesty! I'll certainly recommend you to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

NEW RDX from McGrath

Salesman Harry Gainos was awesome in getting my wife a new RDX. Everyone was pleasant and the entire transaction went smoothly, including the financing. I've been a McGrath customer for over 10 years. Always a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Harry Gianos

Harry Gianos was a pleasure to work with. He took me on 3 test drives, explaining the features of the TL and the TSX. When I decided on the TL, his price was extremely competitive. Not only that, I felt that I received a very fair offer for my trade in. Harry then went out of his way to get the TL in the color and interior that I wanted. I felt no pressure during the process. I would recommend Harry and McGrath Acura to any of my friends who are looking for a great car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Discrimination

Bruce Kolz is a Liar and discriminates Minority Group. We shhok hand with final price of the new vehicle and when it came to sign the document he told me that I cannot get this vehicle because he didn't agreed to the price due to this car having chrome wheel. How come a GM not know what is advertized in the website that is run by them plus after test drive and I was given this vehicle to drive througout the weekend and Monday he asked me to pay $3000more other wise he will sale it to someone else. This guy looked at me and felt like I shouldn't be his dealer to buy Acura. I am certain I make at least $40k more than this GM including his Bonus. I felt like he didn't feel comfortable about Minority person buying Fully Loaded Acura MDX Top Of The Line. I hope my Minority family will seriously consider not going there to buy there new or used vehilce. Thank you Roshan B.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Discrimination

Bruce I sincerely apolize to you for putting your name accusing you of discriminating me. I was out of line and thatnk you for calling and still trying to work with me. You are a gentleman. Once again please accept my sincere apology. Thank you Roshan Bastola

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding dealership with friendly staffs

On April 14, it was a chilly day, I, Aijaz was driving with my family and passed by the McGrath Acura dealer located in Morton Grove. My wife asked me to stop by and check out the cars because my brother in law own an Acura car. So, I decided to stop by and look into it because I had a little knowledge, but needed more clarification regarding the car and SUV. We walked in and notice how clean and neat the dealership is. Also, the staffs were friendly and made my family and I feel welcome. As soon as, I walked in the sales representative Noonya Taroyan approached and ask us "if we need any help to find a car." I told her "I need help, but first I would like to sit down and ask some questions before I do the test driving." Ms. Taroyan was very politely and sit down with me and answer all the questions I had. During the conversation, she offered my family and me beverages and was very attentive to us. To make it short, because I can continue, I did the test driving and end up buying the RDX '14 on that date. Overall, the McGath Acura is an outstanding dealer with wonderful staffs. Ms. Taroyan was very helpful and outstanding with her services. I'm very pleased with the car and with Ms. Taroyan for been helpful and helping me purchasing the car. Therefore, I will greatly recommend the dealer and Ms. Taroyan to my families and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent car buying experience!

I had a great experience at McGrath in connection with the recent purchase of a 2014 MDX. Bruce Kolz and Elson Yu did a great job. No hassle and a very fair price. I highly recommend Bruce, Elson and McGrath.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional sales experience

My wife and I dealt with Harry Gainos in the purchase of a 2014 MDX with Technology package. He was a good listener and spent a fair amount of time with us which included two test drives for each of us on different days. We traded in a 2002 MDX previously purchased at McGrath. We did our homework and Harry was very competitive on the pricing and the trade-in. He also has been quite responsive on follow up questions about using all the technology features on the vehicle. Our experience has been positive and we highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Smooth Transaction

Bruce Salzman, the sales person who took care of me, did a great job of working to get me in a car with the features I wanted and at the right price. His communication (both face-to-face & email) with me during our negotiations and throughout the close was superb and made the entire deal go smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.