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McGrath Acura of Morton Grove

(811 reviews)
Visit McGrath Acura of Morton Grove
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed 8:00am–3:00pm
New (847) 929-9627 (847) 929-9627
Used (847) 929-9438 (847) 929-9438
Service (847) 410-8412 (847) 410-8412

Reviews

(811 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Acura of Morton Grove from DealerRater.

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We had a great experience from start to finish with Elson...

We had a great experience from start to finish with Elson and really appreciated his knowledge and pressure-free approach. Would highly recommend him and dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

You aren't supposed to walk away from a Dealership...

You aren't supposed to walk away from a Dealership with a great feeling after negotiating for a new car, I know. But I have to say, we really did. Here is why: my wife and I came in looking for the advanced package MDX. We negotiated a price on a slightly used car with a ton of add-ons, but that had to be transferred to this dealership. When that car ended up being delayed, our extraordinarily nice salesman (Ted Weldon) and the sales manager both reached out to us and apologized. They secured us a new MDX, put all the add-ons on it, and even gave us a loaner MDX to drive for a month while the new MDX was being built. How is that for extraordinary service! They were straightforward, they didn't pressure us, and honestly were a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was Really impressed by the staff. They really go above...

I was Really impressed by the staff. They really go above and beyond for the customers:) I've been to multiple dealers and all had other interest that wouldn't benefit me. In this case, McGrath really focused in what I Wanted and made things happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service, Great Staff!

Beyond amazing customer service. I was completely satisfied with their service, and I found myself very reassured when looking to buy my first car. The staff at Mcgrath Acura in are very well trained, get things done quickly! Couldnt of done it without the outstanding help from Josh and Noonya, Thank you McGrath Acura!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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So easy and fast

I love to being at McGrath Acura, cause of the length of time. There was no problem to buy a car with the right manner, and right process of purchasing. Thanks

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a great experience working with Noonya at McGrath...

I had a great experience working with Noonya at McGrath Acura in Morton Grove. I was very impressed with the price, and the effort that everyone at the dealership put forth trying to get the deal complete. The deal was almost $2,000 less than the deal I was quoted at Mullers Woodfield Acura in Hoffman Estates. Thank you Morton Grove Acura! You will have a life long Acura buyer from your dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best price anywhere, sales relaxed, finance professional!...

Best price anywhere, sales relaxed, finance professional! This dealership is 5***** all the way. We are very happy with our RDX AWD Tech love it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife and I were pleased with our entire experience...

My wife and I were pleased with our entire experience from the start, from the sales, finance, and service. The staff were all very helpful putting all their effort to help us through the process. We highly recommend Acura Mcgrath of Morton Grove to anyone seeking to purchase a new/used vehicle. Believe us you won't be disappointed. Thank you Acura Mcgrath of Morton Grove.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

As a former BMW owner for over ten years, I was reluctant...

As a former BMW owner for over ten years, I was reluctant to try another vehicle other than BMW. My decision to purchase my Acura RDX was a wise and satisfying decision. I am pleased with the high quality of my RDX, the performance of my RDX, and the all around professionalism of all employees at Morton Grove Acura. I was pleased with my entire experience from the start; from sales, finance, and service. I highly recommend Acura Morton Grove to anyone seeking to purchase a new/used vehicle. I have a friend who purchased her Acura from a dealer in another suburb and she cannot believe the quality of customer service that Morton Grove Acura provides. Thank you Acura Morton Grove.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A very knowledgeable salesman who knew his product and...

A very knowledgeable salesman who knew his product and took the time to answer all questions--even followed up after the sale was made to be sure everything was going right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.