Reviews
BUYER BEWARE!
BUYER BEWARE! I ordered a new Porsche from this dealership that I never received. Because of the car shortage, many dealerships are charging sticker price, plus a markup. I was able to negotiate the markup to a few thousand above sticker. Thereafter, the market got hotter, (due to a car/chip shortage, etc), and this dealer made up excuse after excuse of why the car I bought was never ready for delivery. I've been waiting almost 7 months for a car that doesn't seem like it'll ever appear. I've tried reaching out to the GM and the owner, who don't care. They claim they're "waiting on parts" for a brand new car and give false timelines that never come to fruition. The parts they're waiting for also change, first it's a headlight fan, then a module, what's next? The steering wheel is missing too? All the while, the car just sits there and collects dust. Its hard to get anyone to respond back. When you complain about how long you've been waiting, they tell you to go buy somewhere else, if you don't want to wait. Probably because they want to resell the car I got at a higher profit margin. Unbelievable! UPDATE: Shortly after writing that review, they sold the car right out from underneath me. Never even told me they're selling it. They unilaterally sold the car I paid money towards and waited 7 months for. I got Porsche North America involved, who was stunned the dealership did this to me. I will be taking action against this dealer for unscrupulous business practices.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Dealer has a recent policy that they won't ship out of
Dealer has a recent policy that they won't ship out of the state and basically did not work with me in any way for a car I was interested in. I could not even buy the car unless I was a California resident which I am not.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
EXCELLENT EXPERIENCE WITH NICK. I HIGHLY RECOMMEND HIM...
EXCELLENT EXPERIENCE WITH NICK. I HIGHLY RECOMMEND HIM AND MCKENNA PORSCHE. A 5 STAR EXPERIENCE.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your recent 5 star experience with us here at McKenna Porsche. We are glad to hear that your time with us was so excellent. Congratulations on your new purchase, and thank you for joining the McKenna family! Enjoy every new mile ahead!
McKenna sales and service staff have always cared for my...
McKenna sales and service staff have always cared for my car in a professional and respectful manner. When it is time for another 911 purchase McKenna will be my choice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Bill, thank you for sharing your recent 5 star sales and service experience with us here at McKenna Porsche. We are pleased to hear that our team has taken such great care of you. Thanks for being part of the McKenna family, and we hope to see you again in the future for another 911 as well! Enjoy every mile ahead!
The staff at McKenna have always taken great care of my 911 Turbo S. When it is time for another 911 McKenna will be my choice. Bryce Walters, Anna Alba and Mel Mayuga have always been helpful.
No communication
I have tried to get ahold of this dealer for 2 days. I sent multiple emails, left voicemails. I almost think they don't actually exist.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Travis was very helpful and answered all of our...
Travis was very helpful and answered all of our questions. The buying process was very smooth. We're loving our Macan. A dream come true!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for sharing your recent 5 star buying experience with Travis here with us at McKenna Porsche. We are so glad to hear that Travis answered all your questions and made the process smooth. Congratulations on your new Macan! Thank you for joining the McKenna family, and we are here for you for all things Porsche!
Great team and Byron was awesome to work with. Will...
Great team and Byron was awesome to work with. Will definately be purchasing here again. There were a few small hitches along the way as there always are but the McKenna team delt with everything very professionally!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Tyler, thank you for sharing your recent 5 star car buying experience with us here at McKenna Porsche. We are thrilled to hear that Byron made the process awesome! Congratulations on your new Porsche purchase! Thank you for joining the McKenna family, and we are here for you anytime you need. Enjoy every new mile ahead!
Have you always wanted to own a Porsche, see David Kim,...
Have you always wanted to own a Porsche, see David Kim, he will make it true. I'm driving a Porsche. Great service and salesmanship. Note I did my homework before buying , I appreciate the honesty David presented.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for sharing your recent 5 star purchasing experience with David here with us at McKenna Porsche. We are thrilled to hear that David was honest and made the buying experience the best. Congratulations on your new Porsche! Thank you for being part of the McKenna family, and we are here for you anytime you need!
Nicole was so easy to deal with and she explained...
Nicole was so easy to deal with and she explained everything to me so easily. Thanks again to Byron Brenkus for his professionalism along the way. You guys are two great people, and i appreciate all you did......
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Thank you for sharing your recent 5 star experience with Nicole and Byron here with us McKenna Porsche. We are so glad to hear that your experience was easy, understanding and professional. Thank you for choosing us, and we are here for you anytime you need. Enjoy the road ahead!
Geraldine provided me with the exceptional service I’ve...
Geraldine provided me with the exceptional service I’ve grown to expect from this service unit . As always Mel is the best service manager in the business!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your recent 5 star experience with Geraldine and Mel here with us at McKenna Porsche. We are pleased to hear that she provided you with exceptional service. Thank you for choosing us here, and we are here for all your Porsche needs. Enjoy every mile ahead!