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Auto Web Expo

(1,028 reviews)
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Sales hours: 9:00am to 8:00pm
Service hours: 8:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:30am–5:00pm
Tuesday 9:00am–8:00pm 8:30am–5:00pm
Wednesday 9:00am–8:00pm 8:30am–5:00pm
Thursday 9:00am–8:00pm 8:30am–5:00pm
Friday 9:00am–8:00pm 8:30am–5:00pm
Saturday 9:00am–7:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 388-7390 (888) 388-7390

Reviews

(1,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Web Expo from DealerRater.

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Ali Hussain at Auto Web Expo helped me out very honestly...

Ali Hussain at Auto Web Expo helped me out very honestly and professionally to get my new ride. You guys are awesome. Thank you bunches.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Buyer Beware!!!

Buyer Beware😡😡😡😠😠😠😠 Our salesman was good and helpful. It was everything after that was horrible. We put down a $500 refundable deposit to hold the vehicle until we got off work. It took us 30 days and a call to the credit card company to get it refunded. The finance lady tried to sneak $6,000 worth of aftermarket charges into our loan. I specifically asked for pricing and conveniently the system was down but yet she was still able to add it to the loan paperwork. We canceled all the aftermarket charges she added but she says she cannot produce any paperwork showing this was done and that the car payment will not change. Our trade was not paid off in over 30 days and the payment for the trade in was taken out of our banking account. This was a very frustrating situation after everything else we were dealing with. We are past 30 days and the $6000 warranty that we canceled within 24 hours of purchase has still not been taken off the loan. This has been by far the worst experience I have had with a dealership. We will be filing a grievance with the Better Business Bureau 😔😡😠

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer Beware😡😡😡😠😠😠😠Our salesman was good and...

Buyer Beware😡😡😡😠😠😠😠 Our salesman was good and helpful. It was everything after that was horrible. We put down a $500 refundable deposit to hold the vehicle until we got off work. It took us 30 days and a call to the credit card company to get it refunded. The finance lady tried to sneak $6,000 worth of aftermarket charges into our loan. I specifically asked for pricing and conveniently the system was down but yet she was still able to add it to the loan paperwork. We canceled all the aftermarket charges she added but she says she cannot produce any paperwork showing this was done and that the car payment will not change. Our trade was not paid off in over 30 days and the payment for the trade in was taken out of our banking account. This was a very frustrating situation after everything else we were dealing with. We are past 30 days and the $6000 warranty that we canceled within 24 hours of purchase has still not been taken off the loan. This has been by far the worst experience I have had with a dealership. We will be filing a grievance with the Better Business Bureau 😔😡😠

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ali Hussain - The first name that pops in my mind...

Ali Hussain - The first name that pops in my mind whenever I think about changing cars! He's such an customer-centric expert, that this time my car buying experience was actually interesting! I wasn't sure about what I should get, but He KNEW what I SHOULD! He selected a car for me which I absolutely loved. That's how well Ali connects with his customers-friends and recommends the best. Thanks again Ali!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Absolutely wonderful I'm very pleased with my vehicle I...

Absolutely wonderful I'm very pleased with my vehicle I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Masterful management all the buying process, from car...

Masterful management all the buying process, from car choices to financing and after service care with an outstanding in-house service department. Do yourself self a favor and purchase your car with Autoweb Expo. Also ask for Ali, the sales wizard!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ali did everything he said he was going to do. This has...

Ali did everything he said he was going to do. This has been the fastest car buying experience of my life and I’ve purchased several cars. Thanks again Ali!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was my second time buying a car from Ali. He is...

This was my second time buying a car from Ali. He is professional and he cares about client satisfaction. He is very knowledgeable and works hard to get his clients the best deals possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

All he is just a trustworthy guy when it comes to buying...

All he is just a trustworthy guy when it comes to buying a car through him very down to earth and diplomatic way of dealing with a person that I’ve never met I’m at peace with the purchase of my car I remember I recommend Ali Husain to all the people who would like to buy a car absolutely honest and fantastic person to work with God bless him and his family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ali was amazing! No pressure buying, and he thoroughly...

Ali was amazing! No pressure buying, and he thoroughly had my car checked and put through service for delivery in no time at all. Aime in finance, was also awesome! She was able to take her time and get me the best rate and even saved me more money. If your looking for a luxury vehicle, Auto Web Expo is definitely the best place to go in the DFW Metroplex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.