Reviews
Quick and honest repair
Wayne is always great to work with - really helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had such a positive experience with us, Bruce! Thanks for the feedback and strong recommendation!
Great service
Had my escape inspected. Staff was great! Dropped my car off on a Thursday night and it was ready on Friday after noon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service.
Reliable, timely, provided transportation, exceptional customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Service is always excellent. Everyone is always pleasant and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great and affordable service
As usual, the service was great. Everything I was having an issue with was take care of right the first time, with the vehicle being ready before the requested pickup time. Everyone always says it's so costly to take the vehicle back to the dealer for service, however I have yet to find this to be true.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, timeliness and courtesy
The 1998 Explorer Sport was brought in for PA Inspection as we have for the last 17 years. The schedule time was met. The personnel were polite and informative. Courtesy was observed at all times. Inspection and work was performed promptly and efficiently and we left quite pleased with the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Charles! Thank you for choosing Garnet Ford, and we hope to see you again soon!
oil change
As always the staff was pleasant, thorough and informative I did think the service check, with only an oil change actually occurring took an inordinate amount of time. - Especially since I had an an appointment. I was there about 2.5 hours. I
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carolyn, thank you for writing this review of our dealership. We truly value your business and hope to see you again soon! Take care!
Great service
I called and asked the service department to squeeze me in for a tire repair on the morning we were leaving for vacation. They were great!! Got me right in and on my way without any hesitation. Thanks so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We set high expectations for ourselves so it's gratifying to hear you had a great experience with us, Michael. We're glad everything was completed to your satisfaction! Take care!
Garnet Ford / Great Service
great service in that the service writer id'ed two recalls, and offered to repair them. they then gave me a ride back to my office, and picked me up when the job was completed. overall, a pleasant experience with no hickups.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience!
It is always a great Experience at Garnet Ford. The staff is always friendly and offer outstanding customer and vehicle service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Brittany! We sincerely thank you for your business and hope to continue serving you for many years to come.