Garnet Ford

Scheduled visit for yearly State Inspection, emmissions, alignment check and oil change. After work was started, the service rep came out and informed me everything looked good but recommended a tire rotation due to timing/mileage. That unexpected expense (< $10 !) was the only surprise in this visit. Infact, the State Inspection was free when I paid for emmissions so the cost was below what was anticipated. They have always been honest in their evaluations of work needing to be done - unlike some other dealers who prey on a customer's automative inexperience to make their money. Thanks, Greg

I made an appointment to get my oil change, when I got there I was told that no appointment was there for me..I even called the day before my appointment, because I was in the area, and asked if I could bring my car in to save me a trip back, and I was told that they were filled up and it is best to keep the appointment I have tomorrow. So I don't understand why my appointment was not in the system, I was told that I have to wait for at least an hour to get serviced. I waited but was not pleased with that.

I recently purchased a 2013 Ford Focus. I have to say this was my best car buying experience ever. My sales person Sean Gorman was outstanding! Never high pressure, courteous, and knowledgeable. The car was making a noise when I test drove it, the service tech went out and help find and fix the problem immediately. I did not have to spend hours haggling over an offer. I would highly recommend my friends and family to Garnet Ford.

My husband and I purchased a Ford Edge from your dealership last week. The staff was very friendly and patient. One thing I dislike most about car shopping is a pushy salesperson. Our sales associate Joe was far from pushy. He gave opinions when asked and answered every question we had. We had a great experience and would recommend this dealership to others.

My experience was extremely positive at Garnet Ford...... From the very friendly staff (Brian Du Vall) who took care of me to ensure that my car was completed on time so I could pick up my daughter in time. I took the shuttle van to my office in which the driver was very courteous and kind. The service area was very clean and welcoming. Great Job Garnet Ford!

Garnet Ford?s service department is the best. Brian who works in the service department goes above and beyond to make your satisfied. Mike DelRossi

Service was handled in a timely manner, even though a lot of construction going on due to fire. Staff handled in a professional manner.

2010 Ford Escape. Even though they only had 2 bays working due to a fire, they made every effort to make sure I got my car in and serviced in one day. I even had transportation to and from my job in downtown Wilmington. I was very pleased with the effort put forth! Thank you!

We have a 2013 Explorer limited and love it service is alway great and Mike Long is always very nice helpful and get it done for us thank you

Great service, done right the 1st time, plus Dave is is wonderful service writer. You could use some more parking for the service area.