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Global Imports BMW

(1,712 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (833) 546-3760 (833) 546-3760
Used (833) 547-5109 (833) 547-5109
Service (833) 546-3721 (833) 546-3721

Reviews

(1,712 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Global Imports BMW from DealerRater.

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Great service and buying experience !

I've been a loyal customer at Global Imports since 2006. I've always used them for my BMW service needs and been very pleased. When it was time to get a new one, that's where I looked. Charles Reed was my salesman and did a fabulous job from beginning to delivery of the car. He and John Gibbins handled all the details and made this a very positive experience. Wade Holliday also did an excellent job explaining all the upgrades on the new car. Hussain made the financing go smoothly. This is car buying the way that it should be. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Johnwestbrook817, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Owner of a 2020 X3

My sales guy, Ray Lawson, was pretty knowledgeable about the vehicles on his lot and it didn?t take us long to narrow down my options. Additionally, I felt like they worked with me to transition out of my lease into a new suv that met my requirements

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Otis Lee, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

BMW X1

Knowledgeable salesperson and finance person, clean dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Janet Mcdavid, we are glad we could help! We can't wait to see you again, have a great day.

Customer Service Poor

We purchased a new BMW X-5 over six week ago and have been happy with the car. However, the license plate for the car has not been received. As of today, we are driving with a temporary license tag that expired seven days ago. We began calling the dealer's sales personnel several days before the tag expired but have not received a return call from anyone at the dealership. Meanwhile, we are driving around with expired plates and no state registration.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for letting us know about your recent visit to Global Imports BMW. We do hope we can be of assistance in the future. Take care!

Great Customer Service

Great experience. Handled most of the sale electronically.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

Great Service

I had a great experience dealing with Global Imports BMW. Shout out to Charles who worked with me to get a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Warren Berlin, thank you for your kind review; we are happy to pass along your comments to the team here at Global Imports BMW! Thanks again for taking the time to leave us this information about your recent visit. Take care!

New 740i

Pete Drexler is always the best. Got a very good deal on a car I tried to buy last December before the CV came along. Paid to be patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

George, thank you for your kind review; we are happy to pass along your comments to the team here at Global Imports BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

All Smiles!

Great selection. Excellence customer service!! 10 out of 10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Laconia Pete! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

2020 BMW X7

Buying from Global BMW was great. We shopped there in 2011 or so, and had a terrible experience (MSRP only, and would not negotiate at all) , so we were very reluctant, but this time around was a completely different experience. We ordered our vehicle, just before the COVID-19 crisis, with the plant shutting down for a month, but we were kept informed of the status.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

R Hill, thank you for your kind review; we are happy to pass along your comments to the team here at Global Imports BMW! We look forward to your next visit! Take care!

Exceptional Dealership.

Exceptional dealership. We received a great price for a fabulous car, even during COVID 19. The purchase was quick, easy and seamless. Great coordination between between Global departments (Sales, Financing, Service, BMW genius specialist, etc.) to keep the transaction moving. My husband bought a new 530i last Friday. I bought a new 540i last August. Our sales person for both purchases (Omar Allen, Senior Client Advisor) was exceptional. Omar is professional, experienced and very easy to work with. He doesn't oversell, no lengthy sales pitch, no fluff, doesn't waste your time, matches the car to your requests/needs/budget. He's direct, straight to the point, best price from the start (not a back-and-forth drag you through process) He listens to you and matches up the deal. If you are shopping for a BMW we recommend Omar Allen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!