Jim Riehl's Friendly Chrysler-Jeep

Really enjoyed my sales womam she was really friendly and helped me a lot with my journey of trying to purchase a new vehicle loved her

Keith was great to work with and explained the whole process to us. He made it a painless, fast process. We will be back for our next car purchase.

Judy at the service desk was a great help The free car wash was a nice perk The customer waiting lounge was very clean and comfortable

Salesperson was great and Marco the manager very knowledgeable will highly recommend this team.

Made an appointment for an oil change and possible software update on the Jeep Grand Cherokee. No problems - quick in and out early morning appointment.

Mr. Brewer was thorough when discussing my needs. I'm thankful he was honest about how behind they were because I live 45 minutes away and was able to quickly rent a vehicle while mine stayed for repair.

BACK IN MAY I CALLED FOR AN OIL CHANGE APPT. THIS WAS ON A MONDAY MORNING.I WAS TOLD NO AAPT.WERE OPEN UNTIL THURSDAY.I HAD TO LEAVE TOWN WEDNESDAY AND I COULD NOT GET AN APPT..I HAVE LEASED VEHICLES FROM YOUR DEALER AND HAVE ALWAYS GOTTEN MY OILCHANGES THERE ON TWO DIFFERENT JEEPS.I ALWAYS PURCHASE THE 4 OIL CHANGE SPECIAL AND WAS VERY DISAPPOINTED ON BEING UNABLE TO GET MY JEEP IN FOR 4 DAYS.

very good service all ways get good service that's why I go their an buy my cars

Tim Franklin and the Service Team as a whole always take good care of me. They work around my schedule (midnights) to address all my Service needs. Tim makes drop off quick and easy. He keeps me updated on the progress of my repairs. When I pick up my Durango he explains what was found and what was done to fix it.

I started taking my car to Jim Riehl for oil changes cause it was up the street from my job site. Now my job sites has moved to Troy MI & I still drive all the way back to Warren MI to get service from this dealer. I greatly appreciate their service & customer service cause it is hard to find good service now days.