Reviews
Jeep Compass
He was very helpful in getting the Jeep Compass ready for lease and explained the process of leasing the vehicle. I would recommend Joel at Friendly Chrysler to others.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Paul Engle
The wait was a bit long but i got my Durango washed so that was ok...you're busy because you are a good service department
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service visit for Jim Riehl Chrysler in Warren
Scheduled normal oil change and tire rotation as well as an air filter. Neal (Dealer Rep) came out and told me I didn't need an air filter and they could discount this and my next oil change if I bought their package. Bought the package and I have one coming for my 300. Wasn't there for 40 minutes and a recall (programming for cruise control) was also handled. Courteous and relaxing atmosphere for your visit. Thanks Neal
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New 2018 Jeep Compass
Great overall experience. Brandan has now sold me 3 cars in the past 2 years and it has always been to great experience. Also there has never been a pressure to up-sell me on any dealer add-ons. I am offered options that I take or pass on with no guilt trips. Excellent customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2018 Durango GT Purchase
Very pleased with Keith Forbes. A true professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The best.
WE have always been treated with respect and care. Everyone has been helpful. the entire process of turning in the old lease and arranging the new one was efficient and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
daniel wilk
when I bought my oil change it was buy one get three free no one told me there was an expiration date so now I lost my third oil change and I don't think that is fair.i have been coming to your service for a long time and I was always happy with your service but I don't think ill be back anymore because of this incident
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chrysler Sebring
Everything went smoothly, no complaints. Five stars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service appointment
Really like the shuttle service!! Communication of what was needed was professionally noted. I was also advised of a small crack in my windshield that Alex took care of, contacting my insurance company for me....very little hassle on my part. The car was completed within the time frame I was given, able to be shuttled home to get things done and received a call when complete. Shuttle returned to my home & returned me to the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Recall on Dodge Journey
Excellent service, timely repair, courteous and knowledgeable service advisor
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase