Reviews
oil chg
staff was very professional as always. service is timely. I like the fact that I'm alerted as to what I might need looked at in the future. price is very reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
John Plewa
Service Advisor was excellent and the work was performed as requested.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent
Service coordinator was friendly and helpful. Waiting area was comfortable. All expected service was performed to expectation and vehicle returned clean and ready to go.l
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2019 Chrysler Jeep Cherokee
Concerns were heard, vehicle was checked in as a drive-up without appointment. Vehicle was entered as a warranty problem. Courtesy vehicle was provided. Vehicle was tested and repair was completed same-day. Courtesy vehicle was returned and there hasn't been a problem with the vehicle since repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
My trip to dealership for run/stop and ac check was excellent.Everyone was friendly with me and helped me with all the services needed. Definitely I will recommend this dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jim Riehls Friendly customer in Warren
I took my car in for an oil change and tire rotation. Friendly will let you make an appointment where another dealership much closer to my house will not. Time is important to me and I don't want to take a chance of waiting 2 hours for this service. Friendly was quick and efficient. The service representative was very polite. Service is very good here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
retired
my jeep was originally purchased from jim riehl's.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding
Mike Papparelli spent plenty of time with me to make the lease work for me. Will highly recommend to family and friends to go to Mike for their next Chrysler.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
My trip to the dealership for my oil change was exceptional. The staff was friendly and helped with all of my service needs. I would recommend this dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
oil change
was in for oil change and it went great mr. martindale was outstanding talking my oil change and also how i could purchase tires at a later date
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase