Jim Riehl's Friendly Chrysler-Jeep

THEY DO A GREAT JOB EVERYTIME I BRING MY CAR IN ,,THE PEOLE ARE ALSO NICE & POLITE. ALSO THERE IS A GREAT ROOM FOR SITTING & WAITING (ESPECIALLY JUDY

Upon arrival was notified that the wait might be two hours!! It was only one hour wait! We have the oil change special - very convenient!!

I went in on a whim to look at a vehicle and was given excellent service and treated great from the moment I walked in the door.

When bringing in a vehicle for a repair, it is never something one looks forward to. The friendliness of the personnel in the service department and the efforts to make things right was exceptional. I also received a loaner car, and was treated with the same A-one service. Cannot over emphasize how everyone I came in contact with through the whole process was polite, caring, and made sure I was informed and comfortable - as if I was family....THANK YOU.

As usual, Terry Crandall was terrific throughout this transaction. He was thorough and considerate of our needs and desires. We have worked with Terry for years and plan to continue that relationship in the future.

They send out coupons via email for maintenance. This was an oil change and tire rotation, as well as inspection. No appt necessary. My service woman was awesome, she had a smile on her face the moment I said hi. She was very helpful explaining to me the dufference btw the engine sizes determining type of oil. No one ever did that before. It was done b4 she told me it would be. Also, they had a clean area to sit, with soft seats not those molded plastic ones. Saved about half with my coupon, cant beat that!

The Check in process was quick. The person who checked me in was knowledgeable and friendly. She explained what my options were and how long it would take for each option.

Keith Forbes is the best. We followed him here from Sterling and am completely satisfied with Jim Riehl. I would recommend them to family and friends.

Overall, the service was very good. The appointment time was kept, personnel was very friendly, and the service was performed quicker than expected.

They will do everything to give the customer good parts, good service, and good advice. I have been very pleased with all that I have experienced while going to Friendly Jeep.