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Jim Riehl's Friendly Chrysler-Jeep

(1,604 reviews)
Visit Jim Riehl's Friendly Chrysler-Jeep
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 772-0490 (877) 772-0490
Used (866) 981-5387 (866) 981-5387
Service (586) 486-3629 (586) 486-3629

Reviews

(1,604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Riehl's Friendly Chrysler-Jeep from DealerRater.

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CEO , FreahPak , Inc.

My sales person , Nick Thomas , was great. Very , clear and concise. Nick made certain that all of my vehicle needs were met. I will enjoy a long-term relationship with Nick. He pointed out many amenities that I was not aware of. Thank you , Philip D. Riggio . . . . . .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome

Awesome Service! I called about a new vehicle on Wednesday and was driving it by Friday. Brian Ackerman and Terry Crandall are the best! They worked as a team to accommodate my schedule. I am most grateful to both of them for accommodating me so well. Terry went over all of the features on the vehicle and made sure I knew how to use them. I would recommend this dealership above and beyond any other.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very satisfied

I would highly recommend this dealership. They provide excellent customer service. Very friendly and helpful. They go above and beyond to make sure you are happy with the service. I would not go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fast, Friendly, and Thorough!

Great location for all of my service needs! I have been coming here for years and highly recommend the dealership! Everyone is friendly and knowledgeable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience

Dealer was fantastic about finding me the right vehicle at the right price. Friendly and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My experience

I had an appointment for oil change and tire rotation and And I was very pleased with Dan He was very considerate and informative. Coming to the dealership was a positive Experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Repair

Always pleased with the service. I will be back after my lease is up to get another vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good Experience

I had a recall on my Renegade - made an appointment with Tim - arrived and he took me right on time. Very nice person. Pleasant. Jeep was done in less time then he said and they washed it. Very nice place to do business. Ron F. who sold me my Jeep Renegade even stopped to say Hello. That was nice. I have always had good experience at Friendly Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Justin Rivard

My salesman Justin took care of me. He was a great salesman and made my experience good. He explained the vehicle inside and out and made the price worth leasing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joel Starda

Joel kept my lease payment within my range. He was very quick with the sale and the next day I drove home in my new Compass.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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