Mercedes-Benz of South Orlando
Average Rating
Reviews
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June 22, 2020
Friendly service advisor , easy access to shuttle driver . Great communication/updats during the service . Beautiful and clean facility.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Mercedes-Benz of South Orlando Team
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June 21, 2020
The salesman Cory was on time for my 9am appointment. From the moment I arrive to the moment I left with my brand new car, he made sure I was taken good... care of. It got me the vehicle that I wanted and a good price. Even thought I was indecisive on the color choice he was patient with me as I made my decision. He didn't pressure me to buy like most car salesman and/or dealership do. We did a lot of negotiating but the final outcome was one that I like. Even with the covid19 pandemic the dealership was still able to safely handled customers by sanitizing , which I really loved.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseYour great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, plea...se don't hesitate to let us know. Take care! Sincerely, The Mercedes-Benz of South Orlando Team
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June 21, 2020
My appointment time was for 12pm, a simple oil change and took about 4hs to get the work done, it should be quicker, I notice that some client came after... me for the same service and left earlier. I never had to wait for this long before, I was a bit disappointed.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and impr...ove as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Mercedes-Benz of South Orlando Team
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June 21, 2020
Everything was excellent with my service! James always takes great care of me, keeps me updated throughout the day. Thank you!
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Mercedes-B...enz of South Orlando was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Mercedes-Benz of South Orlando Team
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June 21, 2020
Staff is professional and courteous! I take my car here for service. Facility is immaculate and service advisor professional and excellent communicator.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseIt is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are... any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Mercedes-Benz of South Orlando Team
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June 19, 2020
Very clean store. Prompted on their service The sales staff listens. Try to have you Ready when promised Will come for service
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseWe are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Mercedes-Benz o...f South Orlando Team
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June 19, 2020
Customer Service from all staff members was great. My service guy Victor Kasakov is always helpful and works diligently to meet all of my servicing needs... each time.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care! Sincerely, The Mercedes-Benz of South Orlando Team
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June 19, 2020
The ability to schedule an appointment and to have my vehicle serviced when promised.I would like to have consistency regarding if vehicles are washed... and vacuumed after services
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you for putting your trust in Mercedes-Benz of South Orlando! We pride ourselves in our service department's ability to provide world class cust...omer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Mercedes-Benz of South Orlando Team
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June 18, 2020
Promptness, professionlism, accommodation, fair pricing. The pickup and delivery service was a huge plus given the Covid 19 situation. Eric was wonderful... in facilitating the experience. We look forward to a continued relationship with him.
Does recommend this dealerCame in for service or repairDid not make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d we're glad that our team made such a great impression on you. Sincerely, The Mercedes-Benz of South Orlando Team
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June 18, 2020
Great attention to detail and my concern, making sure that my questions were answered. Not a long wait time. Comfortable waiting area. Everyone was very... professional yet approachable.
Does recommend this dealerShopped for a used carDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseThanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Mercedes-Benz of South Orlando Team