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Dorian Ford Inc

(494 reviews)
Visit Dorian Ford Inc
Sales hours: 9:00am to 3:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (586) 630-3157 (586) 630-3157
Used (586) 630-3360 (586) 630-3360
Service (586) 630-3131 (586) 630-3131

Reviews

(494 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dorian Ford Inc from DealerRater.

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Awesome service!!!

Lisa Zurelli is awesome!! She goes above and beyond to help her clients. Always satisfied with her and the service that Mike Dorian dealership provides. Our family have done business for more than 10 years with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff has went above and beyond to try to help

The staff has been wonderful ., going above and beyond what they need to ... it?s refreshihg to have a place that they actually listen to your needs and direct you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you, Tracy, for sharing your experience with us. We are happy to hear that our sales team was able to help direct you toward the perfect vehicle for you. Please let us know if you have any other questions in the future. We would be happy to help.

Escape Buying Experience

Our salesman was very responsive to our needs and searched the dealer inventory to find just the right vehicle in the color that we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience!

Dorian Ford and Tom Torrento are the best! Tom turned a bad day into a very good one by working out the perfect deal for me! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Deb, for sharing your vehicle shopping experience with us. WE are happy to hear that Tom was able to turn a bad day into a good one for you by working out the perfect deal for you! Please let us know if there is anything else we can help you with.

Dorian Ford

The salesperson at Dorian was very helpful as well as knowledgeable. She made our car buying experience very easy. When we came to pick up the vehicle it was ready to go and she went through all the controls in an easy to understand way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for taking the time to share your experience with us! We are very happy to hear that your salesperson was able to make your car buying experience simple and memorable for you. Please let us know if you have any other questions about you vehicle.

quick accurate service

Brycen, the salesman was helpful and listened to what we wanted. He found something on the lot and we drove out in about 1 hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly

It was a great, Teresa in sales did a great job. She is very knowledgeable and represented the products well. I highly recommend this dealership, it’s worth a visit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast and friendly service.

Professional service. Friendly atmosphere. No pressure. I’ve purchased multiple vehicles from Dorian Ford and have leased multiple vehicles there as well. Great customer service keeps me coming back for more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience! Great people! 5 Stars! Thanks!

I got everything that I wanted! Colette was an awesome sales person. Everyone was really helpful. I love my Ford! I would definitely buy an other car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Tonya, for sharing your experience with us. We are very happy to hear that Colette was able to get you everything that you wanted in a Ford at a price perfect for you. Please do not hesitate to contact us with any questions, comments, or concerns that may arise in the future! We appreciate your business and look forward to working with you again in the future.

Such a GREAT dealership...

GREAT help and service..fast response from my salesman..BRANDON GARRDNER..such a GREAT guy..went all out for me,as he does other's he helps and sells GREAT cars to..uvwill NOT be sorry having Brandon for a salesman..i ll b ALWAYS be coming back there for furture deals...:)))

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.